Patient Care Technician - Senior

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Join UPMC Children's Hospital North Surgery Center as a Full-Time Patient Care Technician (PCT) and be part of a team dedicated to delivering exceptional care to our pediatric patients. This role offers a steady schedule of five 8-hour daytime shifts, primarily Monday through Friday, along with minimal weekends, holidays off, and free onsite parking-supporting a strong work-life balance.

In this position, you will play a vital role in supporting patient care and surgical operations while working alongside a collaborative, highly skilled clinical team. We are looking for candidates with BLS certification who are passionate about patient care; previous PCT experience is preferred.

UPMC is committed to your growth, offering a career ladder with advancement opportunities so you can continue to build your skills and progress within your career.

Responsibilities:

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• Supports department operations, quality initiatives, and process improvements

• Takes ownership of assignments, works efficiently, and seeks help when needed

• Demonstrates professionalism, respectful communication, and teamwork across departments

• Follows all policies, safety standards, and documentation requirements

• Provides direct patient care:

• Assists with ADLs (bathing, feeding, mobility, toileting, repositioning)

• Collects vitals, blood glucose, I&O, weights, and specimens

• Supports procedures, therapies, and patient transport (including monitored patients)

• Reports changes in patient condition to the RN

• Performs core and advanced technical tasks as applicable:

• Phlebotomy, EKGs, point-of-care testing, bladder scans

• Foley care (insertion/removal as appropriate), simple dressings, IV removal/insertion

• Telemetry support and basic arrhythmia (if trained)

• Assists with unit operations:

• Answers call lights/phones, transports patients, passes meal trays, completes clerical tasks

• Ensures equipment issues are reported promptly

• Supports patient and family education under RN direction and maintains a safe, inclusive care environment

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• High school diploma or GED required

• Experience requirements (must meet one of the following):

• 2 years of general healthcare experience and meet Patient Care Technician requirements OR

• 1 year of healthcare experience and enrollment in a PT/OT/PA program with at least one completed clinical rotation OR

• 1 year of healthcare experience and a completed bachelor's degree in a health sciences field

• Required training and development:

• Successful completion of Patient Care Technician Senior class

• Successful completion of eRecord training

• Annual professional contribution (defined post-hire)

• May require completion of UPMC cardiac rhythm course based on unit needs

• Preferred qualifications:

• Nursing student with at least one completed clinical rotation

• EMT or Paramedic certification, or current enrollment in an EMT/Paramedic program

• Licensure, Certifications, and Clearances:

• CPR/BLS certification (AHA-compliant; must include didactic and skills demonstration within 30 days of hire)

• ACLS preferred

• Act 31 Child Abuse Reporting (with renewal)

• Act 33 Clearance (with renewal)

• Act 34 Clearance (with renewal)

• Act 73 FBI Clearance (with renewal)

UPMC is an Equal Opportunity Employer/Disability/Veteran