Meeting & Events Associate onsite in Indianapolis, IN

CBRE Global Workplace Solutions (GWS) works with clients to make real estate a significant contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, demonstrating the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies.


About the Role:


As a CBRE Meeting and Events Associate, you will be responsible for the planning, coordination, and day-of execution of meetings, conferences, and events.


This job is part of the Workplace Experience function. They are responsible for providing world-class customer service to the clients and visitors of a designated building. This individual will support day to day meetings & events support including planning and set-up along with tear downs. It's a fully onsite role in Indianapolis with some potential need for flexibility on schedule to support early morning or late afternoon events as needed.


What You'll Do:

• Oversee set up, refresh, and removal of food, beverage, and service items. Ensure smooth operations. Work with
• management to communicate department goals.
• Confirm pre-event setup is complete. This includes a review of space configurations, and audio/visual
• requirements are complete. Verify decor is in alignment with the client's vision.
• Follow up with clients pre- and post-event to confirm satisfaction. Review post-event reporting and
• reconciliation with management and recap results with the team.
• Troubleshoot and resolve complex client inquiries and escalated complaints.
• Accountable for the execution of SLAs, KPIs, benchmarks, and reoccurring reports.
• Approve head meeting and events calendar for event spaces.
• Order event supplies as needed.
• Gather and analyze data to identify and solve complex problems that arise with little or no precedent. May
• recommend new techniques.
• Impact own team and other teams whose work activities are closely related.
• Suggest improvements to existing processes and solutions to improve the efficiency of the team.

What You'll Need:

• High School Diploma or GED with 3-4 years of job-related experience.
• Fulfill the physical requirements associated with this role. This includes stooping, standing, walking, and
• climbing stairs. Must be able to lift/carry heavy loads of 50 lbs. or more.
• A comprehensive understanding of a range of processes, procedures, systems, and concepts within own job
• function is required.
• Ability to evaluate and communicate unusual and/or complex content in a concise and logical way.
• In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Organizational skills with an advanced inquisitive mindset.
• Ability to calculate advanced figures such as percentages, discounts, and markups.

About CBRE:

When you join CBRE, you become part of a global leader in commercial real estate and investment services that help businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact! Our collaborative environment is built on our shared values - respect, integrity, service, and excellence - and we value the varied perspectives, backgrounds, and skills of our people. At CBRE, you have the opportunity to chart your own course and realize your full potential!

Disclaimer:

Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

Equal Employment Opportunity: CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company's success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at View email address on click.appcast.io or via telephone at View phone number on click.appcast.io (U.S.) and View phone number on click.appcast.io (Canada).