DISPATCHER (NIGHTS) (FULL TIME)

Dispatcher (Nights) – School Transportation Location: TAMU – 600 Agronomy Road, College Station, TX 77843 (Openings at other locations within the school district available). Schedule: Full time, day may vary, 6:00 pm to 6:00 am. Details provided on interview. Full and part time positions available. Requirements: Prior administrative and call center experience is required. Pay Range: $16.00–$19.50 per hour. Perks: SSC invests in employees with training and growth opportunities, offers a comprehensive benefits package and same‑day pay. Patient Transportation Dispatcher Coordinates and monitors patient transportation services activities through timely, accurate dispatch and management of customer transportation requests. Essential Duties and Responsibilities: Provides quality customer service to customers by providing one‑on‑one attention to detail. Understands and applies knowledge of basic patient transport concepts, infection control practices and proper body mechanics. Determines, explains and develops dispatcher logic and transporter activities. Transports patients when necessary. Directs the activity of the transport function and transporters, ensuring timely completion of tasks. Monitors procedures related to availability and completion of tasks and follows up on issues related to service and operations. Ensures requests have been addressed in an efficient, timely manner according to current departmental standards, priorities and patient appointments. Serves as a liaison between Patient Transportation and other departments. Assigns, collects and distributes pagers. Monitors daily sign‑in/out procedures. Develops and promotes positive customer service relationships with patients, patient family members, visitors and staff. Ensures accurate, timely dispatch of transport requests and maximizes staff productivity. Resolves problems related to patient, visitor, staff or employee complaints and recommends solutions for recurring issues. Performs other duties as assigned. Benefits Medical/Dental/Vision insurance 401(k) with company match Disability insurance Life insurance/AD Associate shopping program Health and wellness programs Discount marketplace & employee shopping program Identity theft protection Pet insurance Additional benefits available Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. Applications are accepted on an ongoing basis. Equal Opportunity Statement Compartment Group is an equal opportunity employer. We are committed to treating all applicants and associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: This job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. The company reserves the right to modify or change the essential functions of the job based on business necessity. Certain positions may require Florida Level 2 background screening. Details: #J-18808-Ljbffr