Culinary Manager

About Topgolf Topgolf is a sports entertainment company that has changed how millions of people experience golf and where you can build a serious career. Our venues are high‑energy, high‑volume environments where performance matters and results are visible. Every day, we bring together golf, food and beverage, events, and entertainment into one experience that keeps guests coming back. What We're Seeking Do you hold the line on quality even when it's busy? Can you lead a kitchen team through a high‑volume service and still have the team better when the shift ends than when it started? We’re looking for a Culinary Manager who leads from the front, understands food cost and portion control, coaches the team through the work, and takes genuine ownership of the kitchen's performance. Consistency isn’t luck—it’s what happens when a leader pays attention. The Role The Culinary Manager supports the Executive Culinary Manager in leading all kitchen operations, ensuring best‑in‑class culinary experiences for every guest. This role requires both culinary expertise and the ability to lead, coach, and develop the kitchen team. The Culinary Manager may be responsible for day‑to‑day line operations or event execution, supervising the kitchen team, managing inventory and product ordering, enforcing safety and sanitation standards, and maintaining the quality and consistency Topgolf guests expect. As a leader of a high‑energy, guest‑facing venue, this role requires a flexible schedule including evenings, weekends, and holidays, with availability to work extended hours during peak periods, special events, and high‑volume seasons. What You Will Do Lead Kitchen Operations Supervise the kitchen team in delivering best‑in‑class culinary experiences each shift. Coach and develop team members and drive engagement across the kitchen. Delegate tasks effectively and follow up to ensure completion and quality. Manage day‑to‑day line operations or events execution as assigned. Maintain Culinary Standards Select and develop recipes for corporate approval and standardize production for consistent quality. Establish and maintain presentation techniques and quality standards. Plan and cost menus for special events and chef‑choice occasions. Ensure proper equipment operation, maintenance, and cleanliness. Manage Costs and Inventory Monitor inventory levels and purchase product within budgetary guidelines. Maintain food and labor costs according to budget, with a solid understanding of COGS. Oversee safety and sanitation in the kitchen in compliance with all regulations. Contribute to Team Culture Demonstrate Topgolf’s core values: Fun, One Team, Excellence, Courage, and Caring. Support the Executive Culinary Manager in building a high‑performance kitchen team. Participate in team development and model the standards expected of all kitchen team members. Core Competencies for Success Drives Results Consistently achieving results, even under tough circumstances. Mandates strong drive to achieve consistent culinary quality and operational results. Completes tasks to successful completion each shift, no corners cut. Shows determination amid high volume, obstacles, or short‑staffed situations. Sets high standards for self‑performance and inspires the same in the team. Customer Focus Ensures every dish leaves the kitchen meeting or exceeding guest expectations. Uses guest and internal feedback to continuously improve food quality and presentation. Anticipates and adjusts to evolving event and service needs independently. Follows up on culinary feedback to ensure issues are fully resolved. Decision Quality Demonstrates good judgment in routine kitchen decisions—prep, production, quality, and staffing. Makes sound independent decisions in urgent situations such as equipment failures or staffing gaps. Considers various inputs and trade‑offs to arrive at effective decisions during high‑volume service. Uses good judgment to decide when to act independently and when to elevate issues to the Executive Culinary Manager. Communicates Effectively Communicates clearly and professionally with kitchen team members and venue leadership. Shares information and production updates with the team in a timely manner. Listens attentively to the Executive Culinary Manager’s direction and translates it into action. Documents kitchen operations, production notes, and inventory accurately. Qualifications Minimum 3 years of culinary management experience in a high‑volume environment. Culinary degree, professional culinary certification, or equivalent training and experience in a high‑volume full‑service kitchen and events‑driven environment preferred. Must be 21 years of age or older as required by state or local law. Physical Requirements Remain on feet for extended periods, standing, walking, and navigating a fast‑paced kitchen. Lift, carry, and move items up to 50 pounds independently and up to 75 pounds with assistance, including food products, equipment, supplies, and delivery transport across multiple levels. Navigate stairs, ramps, and multi‑level areas of the venue when transporting food, coordinating events, or overseeing service delivery. Work in varying temperature environments, including hot kitchen conditions, walk‑in coolers, and freezers. Perform repetitive hand and wrist motions—cutting, stirring, lifting, and operating kitchen equipment. Communicate clearly and effectively in a high‑energy venue environment that may include background noise. Maintain focus, food safety standards, and quality under pressure. Benefits Free play & half‑price food. Health, dental, and vision insurance. 401(k) with team‑member match. Free mental well‑being platform for qualifying members. ADA Statement The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties. EEO Statement Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions. As an affirmative action employer, Topgolf also takes steps to prevent retaliation and to create a respectful, equitable and inclusive environment for our guests, associates, business partners, vendors, and the communities we serve. Topgolf is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law. Topgolf participates in E‑Verify and will provide the federal government with your FormI‑9 information to confirm that you are authorized to work in the U.S. #J-18808-Ljbffr