Veterinary Client Service Representative- Relief

Description

MedVetis a fast-growing Emergency and Specialty provider with practices nationwide. We help our patientsreceive advanced medical treatments and innovations. Things like chemotherapy and radiation cardiac ablations treatments for glaucoma physical rehabilitation dermatology and so much more! We are looking for collaborative and driven people to join our clinical team.

We thrive on people living out our core values of Teamwork Leadership and Compassion to get their job done. Use your passion to drive theMedVetexperience for our clients and patients as well as your teammates.

We are looking for: Client Service Representative (CSR)

Schedule: No set schedule pick up shifts when available

Compensation: This position has an initial hiring range of $21 to $27 per hour based on skillset and experience. We support our evening and weekend caregivers with lucrative shift differentials:

• Hours worked from 8pm - 11:59pm base pay $4/hour
• Hours worked from 12am - 7:59am base pay $6/hour
• Hours worked on weekends (day or night) base pay $3/hour any applicable differentials

Our Client Service Representatives have the first interaction with our clients providing superior service to ensure client interactions are facilitated smoothly compassionately and effectively throughout their MedVet Experience. This role requires practical knowledge of hospital organization services veterinary terminology medical records and financial policies/transactions. The ability to multi-task and enter data accurately is crucial for success in this position. This individual must always maintain a compassionate yet professional composure.

What youll do:

• Greet and check-in clients

• Answer telephones and transfer calls

• Escort clients and their pets to exam rooms

• Manage medical records charts reports and correspondence

• Discuss payment options and process payments

• Maintain a neat and clean lobby

Who you are:

• Ability to remain composed in stressful and emotional situations

• Excellent verbal and written communication skills

• Excellent client service skills and phone etiquette

• Attention to detail self-motivated and the ability to work successfully as part of a team and autonomously

• Sense of urgency within a fast-paced environment

• Some flexibility with work hours and able to work additional hours when necessary

• Critical thinking skills and ability to anticipate needs inter & intra-departmentally

• General computer competency required including Microsoft Word and Excel

• Previous experience in veterinary setting (preferred)

Perks and Benefits include:

• Strong career growth and personal development opportunities

• 401k with Employer Match

• Shift Differentials

Come as you an equal opportunity employer. We are also a drug-free organization therefore employment withMedVetis dependent upon the passing of a drug screen and background check.

Required Experience:

Unclear Seniority