Senior Claims Operations Strategy Analyst

Introduction At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast‑paced fixers, empathetic experts, and outcomes drivers—people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose. How You'll Make An Impact You will play an important role in developing and communicating management information, finding opportunity areas, and launching performance‑driving initiatives. The role comes with high exposure to the Gallagher Bassett Executive Team and Claims Operation leaders, the opportunity to develop strategy and core consulting skills, and the expectation to contribute significantly to the team and organization. This role will report directly to the Manager, Workforce Optimization and Claims Operational Analytics. Responsibilities Owns operational model for claims workforce to support Executive Committee updates Analyzes data to provide insight into performance and improvement opportunities Models business scenarios and quantifies the financial implications of proposed strategies Prepares and delivers effective presentations of findings and recommendations to multiple levels of internal partners Collaborates on cross‑functional teams to develop new tools, implement process changes, and execute on projects About You Required Bachelor’s degree and a minimum of 3 years professional experience with quantitative analysis Less than 20% travel Preferred Strong Excel skills (performing data analysis, reporting, and synthesis) Strong PowerPoint skills (drafting and developing presentations that effectively communicate complex ideas, analyses and recommendations) Behaviors Effective communicator: eloquent, clear and concise in thought presentation Outstanding teammate: enjoys collaboration and works effectively with colleagues Flexible and dynamic: adaptive to evolving priorities and multiple working styles Intellectually curious: asks questions, seeks information, and enjoys the learning process Solution oriented: motivated to seek problems and get to the root cause of an issue Compensation And Benefits We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Minimum Core Benefits Medical/dental/vision plans, which start from day one Life and accident insurance 401(k) and Roth options Tax‑advantaged accounts (HSA, FSA) Educational expense reimbursement Paid parental leave Other Benefits Digital mental health services (Talkspace) Flexible work hours (availability varies by office and job function) Training programs Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing Charitable matching gift program And more Inclusion and Diversity Click Here to review our U.S. Eligibility Requirements Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non‑conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer‑employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business. #J-18808-Ljbffr Gallagher Bassett