Front Desk Receptionist

Front Desk Receptionist

Mid Florida Cancer Centers is seeking a professional and detail-oriented Front Desk Receptionist to join our team at our Orange City location. As the first point of contact for our patients, you will play a critical role in providing a welcoming experience and maintaining the operational efficiency of our office.

Job Responsibilities:

• Perform daily financial tasks including collecting co-pays, processing payments, and maintaining accurate records of transactions in EMR and payment system.
• Manage the check-in process, including updating patient information in our EMR systems, providing necessary paperwork, and ensuring all documentation is accurate and complete.
• Assist with answering departmental questions, manage multi-line phone systems, and handle various administrative tasks as assigned.
• Obtains demographic and insurance information on all patients. Obtains copy of patient's insurance cards and current driver's license for file and update all other demographics as needed.
• Support a fast-paced environment by multitasking effectively and providing coverage for other clinic locations (DeLand, Orange City, and Oviedo) as needed.

Experience:

• Experience in a medical office or clinical setting is highly preferred. (minimum 1 year)
• Strong proficiency in payment processing and handling financial transactions.
• Knowledge of HIPAA practices
• Solid understanding of medical office documentation.
• Exceptional multitasking skills with the ability to remain organized in a busy, multi-location environment.
• Strong communication skills and a proactive, professional attitude when assisting patients and collaborating with other departments.
• Working knowledge of common office computer programs; Word, Excel, Internet.
• Ability and willingness to travel to other office locations for coverage as needed.
• EMR/medical terminology
• Bi-Lingual (highly preferred)

Education:

• High school diploma or equivalent required.