Senior Construction Liability Claim Representative

Directly handle assigned Specialty Liability bodily injury and property damage claims Investigate, evaluate, reserve, negotiate, and resolve claims throughout the claim life cycle Provide quality customer service and conduct timely coverage analysis and communication with insureds Consult with managers and Claim Coverage Counsel as needed Investigate claims through contact with policyholders, claimants, witnesses, law enforcement, agents, medical providers, and technical experts Select and direct internal and external resources including subrogation, risk control, nurse consultants, fire or fraud investigators, and other experts Verify injuries and property damage through records and damages documentation Maintain claim files and document activities according to procedures Create Claim File Analysis and use diary management systems to ensure timely handling Evaluate liability and damages exposure and establish indemnity and expense reserves Participate in roundtables and authority discussions Develop and employ creative resolution strategies and negotiate claims with insureds, claimants, and legal representatives Manage litigated claims, develop litigation plans, and direct claim and litigation strategy Track and control legal expenses and loss adjustment expenses Attend depositions, mediations, arbitrations, pre-trials, trials, and other legal proceedings as needed Communicate updated facts, liability analyses, and settlement options to appropriate parties Transfer severe or complex cases to the appropriate claim professional when required Fulfill account service commitments and represent the company as a technical resource Mentor and coach less experienced claim professionals Evaluate recovery potential and handle or direct recovery efforts Perform other duties as assigned Requirements Bachelor's Degree 5 years business experience Advanced level knowledge and skill in claim and litigation Basic working level knowledge and skill in various business line products Strong negotiation and customer service skills Skilled in coverage, liability and damages analysis Thorough understanding of the litigation process, relevant case and statutory law, and expert litigation management Extensive claim and/or legal experience and technical expertise to evaluate severe and complex claims Ability to make independent decisions on most assigned cases Thorough understanding of commercial lines products, policy language, exclusions, ISO forms, and effective claims handling practices Demonstrated coaching, influence and persuasion skills Advanced written and verbal communication skills Strong technology aptitude and ability to use business technology tools Intermediate analytical thinking, judgment/decision making, communication, negotiation, insurance contract knowledge, principles of investigation, value determination, settlement techniques, legal knowledge, and medical knowledge High School Diploma or GED 2 years of liability claim handling experience and/or comparable litigation claim experience Insurance license(s) may be required and generally must be obtained within three months of starting the job Core Competencies Demonstrates advanced knowledge in claims and litigation management, with a strong focus on negotiation, customer service, and the ability to evaluate complex claims. Proficient in utilizing business technology tools and maintaining effective communication throughout the claims process. Highest-signal resume keywords Advanced Claim And Litigation Knowledge Strong Negotiation Skills Customer Service Expertise Insurance Contract Knowledge Coaching And Mentoring Skills Hard Skills Claims Handling Liability Analysis Coverage Analysis Litigation Management Indemnity And Expense Reserves Legal Knowledge Medical Knowledge Analytical Thinking Decision Making Settlement Techniques Soft Skills Communication Skills Influence And Persuasion Skills Certifications & Qualifications Insurance License Industry Keywords Specialty Liability Commercial Lines Products ISO Forms Claims Life Cycle Risk Control Subrogation Fraud Investigation Legal Proceedings Claim File Analysis Coverage Counsel Tools & Technologies Diary Management Systems Business Technology Tools #J-18808-Ljbffr Jobtailor