Client Specialist - Fashion Accessories, Full Time - Willowbrook

Job Title

Bloomingdale's Client Specialist

Job Description

Bloomingdale's makes fashion personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We will always strive to make Bloomingdale's like no other store in the world. Everyone plays a critical role to bring our mission to life. Regardless of position, we believe all colleagues have a voice and access to share their thoughts with every level of leadership. Our colleagues are passionate, driven, entrepreneurial and collaborative. We welcome and embrace diversity of background, thought and opinion while having a lot of fun along the way.

Job Overview

The Bloomingdale's Client Specialist's primary responsibility is to maximize sales in their designated area/brand/category. This is done by offering outstanding service and product knowledge, maintaining compelling merchandise presentation, building personal clientele, and educating other colleagues. The Client Specialist is welcoming, friendly, and interested, and always puts the needs of the customer first. When not with customers or doing outreach, the Client Specialist is expected to complete tasks to support the omni-channel experience.

Essential Functions

• Create an in-store easy, seamless and fun experience allowing you to build and cultivate customer relationships
• Embrace and be proficient with technology
• Product knowledge expert and ambassador for the brand/category, sells with a confident fashion voice
• Participate in the merchandising and operational requirements of the role

Qualifications and Competencies

• High School Diploma or equivalent required
• 1-2 years related experience
• Practices open and continuous communication, values keeping others informed, effectively presenting information in a clear, concise manner
• Excellent leadership, facilitation, and interpersonal skills, with the ability to work across functional lines and at many levels
• Ability to think creatively, strategically and technically
• Ability to work a flexible schedule based on department and Company needs

Physical Requirements

• Position requires prolonged periods of standing/walking around store or department
• May involve reaching, crouching, kneeling, stooping and color vision
• Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions
• Frequently lift/move up to 25lbs

This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. - including Macy's, Bloomingdale's, and Bluemercury - is an equal opportunity employer, committed to a diverse and inclusive work environment.