Provider Relations Manager

Company Description The Global Special Operations Forces Foundation (GSOF) is a 501(c)(3) non-profit organization dedicated to building and strengthening an international network of military, government, commercial, and academic stakeholders. Its mission is to advance special operations forces (SOF) capabilities and partnerships to confront complex global and networked threats. GSOF brings together diverse partners through collaboration, education, and events focused on SOF-related challenges and solutions. Team members have the opportunity to contribute to impactful initiatives that support global security and professional communities. Interested individuals can learn more and engage with the network through GSOF’s private LinkedIn group. Desired Locations: The position is primarily remote with 10%-15% travel. Huntsville, AL; Tampa, FL; Destin, FL; Virginia Beach, VA; Washington, D.C. Responsibilities: · Ensure Corporate Partners maximize their GSOF membership benefits · Maintain strong relationships with multiple points of contact at assigned Corporate Partners, facilitated through email, phone calls, visits, networking at events, and other opportunities as appropriate · Proactively identify, establish, and cultivate high-value partnerships with local military units and government offices within the assigned territory to drive organizational objectives. · Conduct annual strategy sessions with assigned Corporate Members · Ensure accurate records of Corporate Partners in re:Members and Monday.com · Facilitate business-to-business introductions among Corporate Partners · Identify and share relevant business intelligence to assigned Corporate Partners (through meetings with relevant government and military offices/leaders, attendance at industry days or similar events, and regular networking with industry and government and military officials) · Support “Partner Only” events such as Virtual Brown Bags, Virtual Corporate Spotlights, and Field Trips · Manage assigned GSOF committee meetings, chairperson elections, records, and other projects · Record Corporate Partner “touches” and instances of “returns on investment” · Prepare annual Return on Investment reports for Corporate Partners · Support the delivery of accurate and timely Corporate Partner renewal notices and ROI sheets · Distribute event registration promo codes to Corporate Partners · Distribute event registration lists to Corporate Partners (before an event occurs) · Assist with recruitment of new Corporate Partners, i.e., setting up initial recruitment phone calls and following up with benefits of membership and talking points · Attend and represent GSOF at relevant events · Document workflow and procedures clearly and accurately; train staff as needed · Support events as required (e.g., matchmaking, registration, customer service) · Support Director of Partner Relations · Other duties as assigned Qualifications: · Preferred prior SOF Non-Commissioned Officer or SOF business experience is required · Self-starter with proven experience navigating and managing relationships with government or military stakeholders · Knowledge of information systems, including association databases, customer relationship management, data collection and analysis, and/or formal report development · Self-motivated and proactive team leader with experience accomplishing prescribed goals with little or no supervision · Experience handling high-volume, production-based projects, including prioritizing, organizing, and tracking details, effectively managing deadlines and multiple priorities · Impeccable attention to ensure that all contractual commitments are met · Willingness to learn and look for ways to improve processes to achieve greater efficiency in pre-, during, and post-planning phases. This involves taking the initiative to try new approaches and trusting one’s professional judgment · Ability to communicate concisely and effectively to express information in both written and oral contexts with customers, event attendees, team members, and vendors · Strong writing skills and a proven track record of developing professional and effective communications · Ability to work remotely with a fast-paced, dynamic team Desired Software: · CVENT or similar event management software · Google Suite, especially Docs, Sheets, and Slides · Monday.com re:Members or other Association Management Systems (AMS) Global SOF Foundation