Operations Supervisor

Operations Supervisor

Reports To: Warehouse Manager

Shift: 1st Shift

Team Size: Approximately 10 employees

Position Summary

The Operations Supervisor is responsible for leading first-shift warehouse operations with a primary focus on receiving and inventory control . This role will supervise approximately 10 hourly associates and ensure inbound product is received accurately, inventory is properly maintained, and daily operational goals are achieved safely and efficiently.

Key Responsibilities

• Supervise and coordinate daily receiving and inventory control activities .
• Lead, coach, and develop a team of approximately 10 warehouse associates .
• Ensure inbound shipments are received, verified, and processed accurately and on time.
• Oversee inventory accuracy and support regular cycle counting activities, typically 2-3 cycle counts maximum .
• Investigate inventory discrepancies and work with the Warehouse Manager to implement corrective actions.
• Monitor daily workflow and adjust labor as needed to meet operational priorities.
• Maintain compliance with warehouse safety, quality, and housekeeping standards.
• Track basic operational KPIs related to receiving, inventory accuracy, productivity, and quality.
• Partner with the Warehouse Manager and other operational teams to resolve issues and improve processes.
• Promote a culture of accountability, teamwork, and continuous improvement.

Qualifications

• Previous warehouse, distribution, or logistics experience required.
• Prior experience leading or supervising warehouse employees preferred.
• Experience with receiving and inventory control processes.
• Familiarity with Warehouse Management Systems (WMS).
• Strong communication, organization, and problem-solving skills.
• Ability to lead from the warehouse floor and work effectively with hourly associates and management.
• Basic proficiency with Microsoft Excel and operational reporting preferred.