Insurance Support Specialist

Insight Global is seeking a Customer Service Representative in Wilkes-Barre to handle inbound and outbound calls for insureds, agency personnel, and providers. The role emphasizes clear communication, accurate record-keeping, and adherence to service standards. You will work in a metric-driven contact center environment, delivering timely information and resolving questions while striving for first-contact resolution and high customer satisfaction. #J-18808-Ljbffr