Medical Assistant

Job Description

Job Description

Job Title: Medical Assistant Job Description

This Medical Assistant position supports a busy family medicine and women's health clinic connected to a hospital, providing direct patient care and administrative support to ensure efficient, high-quality service. You will work closely with providers and another Medical Assistant to room patients, collect vital signs and histories, perform point-of-care tests, and manage scheduling and documentation in the electronic medical record. This role offers a Monday–Friday daytime schedule with no weekends or holidays, a friendly and team-oriented culture, and clear opportunities for career growth within a supportive healthcare network.

• Room patients efficiently and prepare exam rooms for providers, ensuring a smooth and timely flow of patients through the clinic.
• Obtain and document vital signs such as blood pressure, weight, temperature, and other relevant measurements, and record signs, symptoms, and medical history in the electronic medical record.
• Assist providers during patient exams by setting up necessary equipment, preparing patients, and supporting various clinical procedures as directed.
• Perform point-of-care testing including urinalysis, strep tests, flu tests, pregnancy tests, and other tests as directed by providers and based on the specialty practice.
• Collect and document patient information such as height, weight, body mass index (BMI), immunization history, and other pertinent clinical details, and update immunization records accurately.
• Schedule diagnostic tests, radiology exams, and specialist appointments as requested by providers, and enter all relevant check-in and check-out information into the electronic medical record.
• Complete prior authorizations as needed and notify the office referral specialist when an insurance referral is required.
• Handle phone triage during scheduled times, including responding to patient medical questions, communicating test results, processing medication refill requests, and making follow-up calls to patients as needed.
• Fax, call, or transmit prescription refills as directed by providers, ensuring accuracy and adherence to clinic protocols.
• Support walk-in patient care by performing triage, obtaining blood pressures, conducting urinalyses, coordinating medication sample requests, and collecting patient histories and other information for provider review.
• Function as a helpful resource to visitors, providers, and staff by greeting everyone promptly and courteously and communicating clearly and professionally.
• Consistently support and promote the mission and values of the organization in all patient and staff interactions.
• Perform additional duties as assigned by clinic leadership and providers to support overall clinic operations and patient care.
• Conduct all activities in compliance with applicable laws, regulations, and standards, as well as organizational policies and procedures, including Blood and Body Substance Precautions.
• Contribute to a positive team environment by maintaining an upbeat, cooperative attitude and stepping in where needed to maintain consistent patient flow and a positive patient experience.

• Active certification as a Certified Medical Assistant (CMA AAMA), Registered Medical Assistant (RMA), or Certified Clinical Medical Assistant (CCMA).
• Successful completion and graduation from a recognized medical assistant training program or equivalent experience.
• High school diploma or GED.
• Hands-on experience with medical assisting duties such as rooming patients, obtaining vital signs, and providing direct patient care.
• Ability to accurately document patient information, signs, symptoms, and medical history in an electronic medical record (EMR) or electronic health record system.
• Competence in performing basic clinical tasks including point-of-care testing, urinalysis, and other routine tests as directed.
• Basic phlebotomy skills, including blood draws and use of a centrifuge, as relevant to clinic needs.
• Strong patient care skills with the ability to interact professionally and compassionately with patients across family medicine, women's health, pediatrics, and internal medicine settings.
• Capability to manage appointment scheduling and data entry with attention to detail and accuracy.
• Current Basic Life Support (BLS) certification or ability to obtain according to clinic requirements.
• Ability to stand for long periods of time and perform clinical tasks throughout the day.
• Upbeat, positive, and outgoing attitude with a willingness to step in and assist wherever needed to support patient flow and team operations.

• 2–3 years of experience working as a Certified Medical Assistant is preferred.
• Previous experience in family practice or women's health settings is highly desirable.
• Experience with point-of-care (POC) testing in an outpatient or clinic environment.
• Familiarity with electronic medical record (EMR) systems and comfort learning new healthcare technologies.
• Experience in pediatrics, internal medicine, obstetrics and gynecology (OBGYN), and family medicine environments is beneficial.
• Certification as a CMA, RMA, or CCMA from a recognized credentialing body.
• Strong communication and customer service skills, with the ability to greet and assist patients, visitors, and staff in a courteous and professional manner.
• Ability to work effectively in a team-based care model alongside providers and other medical assistants.
• Demonstrated reliability, professionalism, and commitment to high-quality patient care.
• Interest in long-term career growth within a healthcare network, including potential advancement into leadership or specialized roles.

This role is based in a women's health and family medicine clinic connected to a hospital, in a temperature-controlled environment designed for patient comfort and staff efficiency. You will work closely with two providers and one other Medical Assistant in a collaborative, team-based setting that sees a steady patient volume. The typical schedule is Monday through Friday from 8:00 a.m. to 5:00 p.m., with no weekend or holiday shifts and minimal overtime. Daily workflow generally includes walk-in acute visits from 8:00 a.m. to 8:50 a.m., scheduled appointments from 9:00 a.m. to 11:30 a.m., a one-hour lunch break, and afternoon appointments from 1:00 p.m. to 4:30 p.m., with clinic wrap-up by 5:00 p.m. The clinic uses electronic medical record systems and standard clinical equipment such as vital sign monitors, phlebotomy supplies, and centrifuges. Staff benefit from easy, free access to parking without the need for parking garages or navigating heavy downtown traffic. The culture emphasizes friendliness, teamwork, and patient-first care; providers are described as appreciative and supportive teachers who value collaboration with Medical Assistants and office staff. The organization regularly hosts staff appreciation events such as food trucks and catered lunches, and leadership promotes a family-like, welcoming atmosphere where colleagues greet each other and maintain a positive, respectful work environment. This setting offers a strong platform for professional development and career progression within a supportive healthcare network.

This is a Contract to Hire position based out of Franklin, IN.

The pay range for this position is $18.22 - $23.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Franklin,IN.

This position is anticipated to close on Aug 28, 2026.

About Actalent

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The company is an equal opportunity employer and will consider all applications withoutregard to race, sex, age, color, religion, national origin, veteran status, disability,sexual orientation, gender identity, genetic information or any characteristic protectedby law.

If you would like to request a reasonable accommodation, such as the modification oradjustment of the job application process or interviewing process due to a disability,please email View email address on ziprecruiter.com for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in thecity and county of San Francisco, we will consider for employment qualified applicantswith arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as acondition of employment or continued employment. An employer who violates this lawshall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process,including sourcing, screening, and evaluating candidates. AI helps assess applicationsand qualifications, but final decisions are made by our hiring team. By applying, youacknowledge and agree that your application may be reviewed using AI tools.