Child Support Case Manager

POSITION DESCRIPTION Child Support Case Manager -- Posting is for Two Positions ** ** Department: Child Support Services Employment Status: Full-Time Schedule: M-F 8am-4:00pm Hourly Rate: $19.64 FLSA: Non-Exempt -- Classified Deadline: Until Filled Location: 117 E. High St. Mt. Vernon, OH 43050 Apply Online: Knox County Job Opportunities | Sorted by Posting Date descending | Career Opportunities{rel="noopener noreferrer" target="_blank"} ** ** ** ** **Requirements (Education, Experience, Licensure, Certification): ** - Completion of two years technical training or undergraduate major core coursework in criminology, social work, psychology, or related field; - OR , two years' experience in performing child support functions to include conducting investigations to locate non-custodial parents, establishment of paternity, and enforcement of child support orders; - OR, one course or six months experience in interviewing techniques, one course or six months experience in business math, one course or six months experience in case preparation techniques, one course or six months experience in techniques of writing, and one course or six months experience in typing, keyboarding, or word processing; - OR, education, training, and/or experience in an amount equal to the minimum qualifications stated above. - Valid driver's license and auto insurance as required by county employment. - Satisfactory BCI and FBI background check and employment pre-screening ** ** OBJECTIVES : Individual serves the public through effective implementation of federal/state regulations and agency practices to enable parents to support their children by establishing, collecting and enforcing court orders. Individual reports to the Child Support Supervisor. ESSENTIAL JOB FUNCTIONS: Performs investigations to obtain information about case participants needed to enforce the case. Reviews court orders for pertinent fiscal information & SETS order entry and takes appropriate action. Enforces child support obligations by utilizing several applicable tools including, but not limited to, letters, withholding orders, license suspension, liens, seizing bank accounts, civil/criminal court actions, attaching tax refunds and lump sums, and passport denial. Accepts and processes IV-A/IV-D/IV-E applications, interstate transmittals, and court orders to determine appropriate action on cases. Including, but not limited to, establishment of paternity, location of absent parent, establishment of child/medical support orders, modifications and enforcement of existing support orders. Monitors and processes data in accordance with local, state, and federal policy in the Support Enforcement Tracking System (SETS). This includes data entry, alerts, monthly reports, etc.