REGIONAL DIRECTOR OF OPERATIONS (FOOD SERVICE)

Compensation $130,000-$140,000 Company Morrison Healthcare, a Compass Healthcare company, is a leader in healthcare food and nutrition services. With more than 31,000 associates nationwide, we serve over 1,000 hospitals and healthcare systems, providing personalized dining experiences and advancing the healing missions of our clients. Morrison has served some of the nation’s largest health systems for more than 70 years and offers culinary, nutritional, and operational expertise to transform the healthcare experience. Job Summary As the Regional Operations Director, you will plan objectives for the region and ensure unit directors are in compliance with corporate, regional, and financial goals. You will be responsible for the overall operation, growth, and profitability of the region. Key Responsibilities Plan and direct the operation of the assigned accounts in support of Key Performance Indicators. Develop common direction for the team; set priorities and communicate team agenda and strategy. Recommend and implement policies and procedures of the region to maximize income from existing accounts. Support the development and implementation of clinical and patient service programs that meet client needs and regulatory requirements. Participate in the sales process for the acquisition of new business. Monitor financial reports of the accounts to ensure budgetary compliance with Regional and Corporate goals. Interface with existing clients to maintain satisfaction and account retention. Resolve client, patient, and customer complaints that have been escalated from Directors. Interface with legal and human resources for procedures related to customer and employee charges. Conduct annual and semi‑annual performance evaluations. Complete all daily, weekly, or monthly reports as outlined in corporate policy and procedures on time. Model ownership attributes that provide high levels of customer service at all points of contact. Participate in Patient Visitation rounds with account management team during each site visit to ensure compliance with Company policies. Train, motivate, and develop management personnel to achieve high morale and efficient use of human resources. Travel as needed to support the health system. Preferred Qualifications Bachelor’s degree in Business or Health Care related field, or equivalent experience. Proven ability to manage a team of six or more managerial level team members. Minimum of 5–7 years of experience in multi‑unit foodservice management. Experience managing multi‑unit foodservice operations with a combined managed volume of $10 million or greater. Strong track record of driving customer and patient satisfaction. Proven ability to work effectively in an unstructured, fast‑paced, P&L driven environment. Proven ability to mentor and develop team members. Excellent written and verbal communication skills. Benefits Medical Dental Vision Life Insurance / AD Disability Insurance Retirement Plan Flexible Time Off Paid Parental Leave Holiday Time Off (varies by site/state) Personal Leave Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs) Other Forms of Compensation: Flex Time Off, Tuition Reimbursement, Discount Marketplace, Auto & Home Programs, and more. Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, eligibility information can be accessed via the company wage‑transparency portal. Compass Group is an equal opportunity employer. We are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience, without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. This job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements. We will consider all qualified applicants, including those with a criminal history, in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history to apply. Certain positions may require a Florida Level 2 background screening. Details can be found at: Applications are accepted on an ongoing basis. Morrison Healthcare maintains a drug‑free workplace. #J-18808-Ljbffr