Communications Coordinator

Communications Coordinator (Employee Engagement Coordinator)

This role supports the Consumer Technology Communications and Engagement team. The position contributes to the delivery of engagement initiatives by supporting planning, content development, event execution, and measurement efforts. The contractor will follow established engagement models, standards, and timelines, ensuring work is completed accurately and on schedule. This role requires organizational skills, attention to detail, and the ability to manage multiple tasks concurrently.

Key Responsibilities

• Support employee engagement leads in the execution of engagement action plans.
• Draft and edit articles, blogs, and forums, contributing to the organization's virtual community.
• Assist with collecting and organizing metrics such as event attendance, survey results, and employee feedback.
• Help translate complex content into clear, employee-friendly language using provided guidance.
• Provide resource materials support, including updating content and keeping materials refreshed.
• Coordinate logistics and executional details for meetings and events, tracking timelines, dependencies, and deliverables.
• Support stakeholder collaboration by gathering feedback, incorporating edits, and tracking approvals.
• Identify and suggest process improvements or efficiencies for consideration by engagement leads.
• Provide administrative and operational support, including distributing collateral, coordinating calendars, and managing shared mailboxes.
• Pull, update, and distribute standard reports for engagement leads.
• Maintain and update distribution groups, mailing lists, and shared communication channels.

Required Qualifications

• Strong organizational and time-management skills with the ability to manage multiple tasks, deadlines, and competing priorities.
• Excellent written and verbal communication skills, with the ability to draft, edit, and refine content for employee audiences.
• High attention to detail and accuracy, particularly when coordinating logistics and maintaining materials.
• Ability to follow established processes, guidance, and standards while incorporating feedback efficiently.
• Comfortable supporting administrative and operational tasks, including scheduling, calendar coordination, and report pulling.
• Ability to collect, organize, and summarize data and metrics to support reporting needs.
• Strong collaboration skills and a professional, service-oriented approach when working with stakeholders.
• Proficiency with Microsoft Office tools, especially PowerPoint, Excel, Outlook, and Word.
• Ability to work effectively in a fast-paced environment and meet tight turnarounds.
• Comfortable with Microsoft Copilot or a similar chat-based AI tool.

Preferred Qualifications

• Prior employee engagement experience.
• Prior writing experience.
• Experience with WebEx or Microsoft Teams hosting and video recording.
• Technology or financial services experience.