Christmas at the Princess - Shuttle/Train Driver (Seasonal)

Job Description

Job Description

Company Description

Picture a shimmering oasis overlooking the Sonoran Desert and the McDowell mountains - Fairmont Scottsdale Princess offers luxury and world class hospitality with over 300,000 square feet of meeting space.  This award-winning meetings resort has 750 guest rooms, five award-winning restaurants, six sparkling heated pools, and a luxurious Well & Being Spa. The Fairmont Scottsdale Princess was recently recognized with the AAA Five Diamond rating for over 30 years, making it one of the longest running AAA Five Diamond Resorts in the America’s. The only thing missing is you!

What’s in it for you:

• Employee discounts at the Fairmont Scottsdale Princess, local companies and Accor worldwide for you and your family
• Free meals at our on-site employee restaurant
• Learning programs through our Academies designed to sharpen your skills
• Great Medical and Dental benefits, 401K, Direct Deposit etc.
• Career development opportunities within the Fairmont Scottsdale Princess in addition to national promotion opportunities. The sky is the limit!

Job Description

This is a seasonal position with employment running from October 31st through January 10th. Open availability on evenings, weekends, and holidays is required.

As a Seasonal Shuttle Driver, you are part of the magic that brings Christmas at the Princess to life. You’ll safely operate the trackless train, providing guests with a fun, comfortable, and festive ride to and from event areas. Your friendly attitude and safe driving create a memorable first and last impression for every visitor.

• Consistently offer a professional, friendly greeting and engaging service
• Display precise knowledge of all event activities and experience inclusions
• Ensure Five Diamond representation of resort
• Assist guests with directional in an informative and helpful way
• Follow outlet policies, procedures and service standards
• Checking equipment and engines before a journey starts
• Follow signaling instructions during the train path
• Provide passenger announcements
• Ensure proper regulations are maintained while controlling lines
• Delegate all lines accordingly
• Assist guests with directional in an informative and helpful way
• Other duties as assigned

Qualifications

Key Responsibilities:

• Safely operate the trackless train to transport guests between parking zones and event entrances.
• Greet passengers with a warm, cheerful welcome and assist with boarding and exiting.
• Follow all safety protocols to ensure the well-being of passengers and pedestrians.
• Communicate clearly with staff, supervisors, and guests regarding routes, schedules, and accessibility.
• Provide basic event information and contribute to a joyful, family-friendly atmosphere.
• Monitor train operations, reporting any mechanical or safety concerns promptly.
• Stay attentive, professional, and guest-focused throughout each shift.
• Help set the tone of holiday fun with enthusiasm and care.
• Excellent communication and organizational skills
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively with fellow colleagues as part of a team
• Ability to focus attention on guest needs, remaining calm and courteous at all times

Additional Information

Your team and working environment:
A team of Heartists that are committed to working together, supporting each other, and providing the best guest experience, Feel Valued, Feel Sparked, We Are One

Our commitment to Diversity & Inclusion: 
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit  

Do what you love, care for the world, dare to challenge the status quo!#BELIMITLESS

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