Leasing Associate

Leasing Associate

Fairgrove Property Management provides industry-leading residential property management services to real estate investors and residents throughout Southern California. Founded in 1976, the Irvine, CA-based company makes owning investment properties profitable and effortless. Four decades of experience in the residential real estate sector empowers Fairgrove to deliver a combination of exceptional operational expertise and innovative technology to both owners and residents. The company's management approach enables stress-free, passive investing for owners, and provides residents with quality housing where service is the highest priority. Fairgrove Property Management operates in four major Southern California markets and is rapidly expanding across the West.

The Leasing Associate is responsible for the leasing and marketing of available rental homes throughout the portfolio. Providing excellent customer service and maintaining positive prospective resident relations.

Position Details:

• Full-Time Position
• Hours: 40 hours per week
• Compensation: $26.00-$28.00/hr

Benefits Package:

• Medical, Vision, and Dental Coverage
• 401(k) Plan
• Paid Time Off (PTO)

Requirements:

Essential Job Functions – Position Requirements:

• Respond to all email and phone inquiries within 2 business hours.
• Review and process completed applications within 24 hours of receipt.
• Calculate and verify income, rental history, and credit reports.
• Generate and explain lease agreements to future residents.
• Schedule showings with prospective residents.
• Create and update market analyses for new leases and renewals.
• Ensure compliance with Fair Housing laws, rent increases, and rent caps.
• Execute marketing activities to drive traffic to the property, including ad language, photos, video tours, and signage.
• Use ShowMojo, AppFolio Guest Cards, Craigslist, and other websites to generate and manage showings.
• Ensure property grounds and units meet Company standards for show quality. Communicate maintenance needs to the team and supervisor.
• Arrive 10 minutes early for showings to ensure the unit is show-ready.
• Follow up with prospects and new residents by email, text, or phone to finalize leasing decisions and ensure resident satisfaction.

Qualifications:

• High School Diploma, GED, or equivalent experience.
• 2+ years of experience in scattered-site property management, with customer service or sales experience.
• Strong knowledge of computers, technology, and cloud-based software.
• Proficient in Microsoft Office 365.
• AppFolio experience preferred.
• Great communication skills.
• Customer service oriented.
• Organized and able to manage multiple priorities.
• Clean driving record with no major violations.
• Dependable transportation.
• Weekend availability is required.