ISP Telecom Service Technician

Job Description

Job Description

About Us
Stimulus Technologies is a leader in technology services, dedicated to bridging the digital divide in underserved communities. With operations across California, Missouri, Nevada, New Mexico, and Oregon, we deliver high-speed, reliable connectivity that transforms lives and businesses. We also offer IT, VoIP, and CyberSecurity services to a range of clients. 

Position Overview

Description

Stimulus Technologies is seeking a dependable and technically skilled Tower Climber / Wireless Installer & IT Technician to support the installation, maintenance, and troubleshooting of wireless communication systems and network infrastructure. This role blends hands-on tower work with wireless installation and foundational IT/network support. Fiber optic experience is a plus.

The ideal candidate is comfortable working at heights, has experience installing wireless equipment, and possesses a solid understanding of IT and networking systems.

Key Responsibilities

Tower Climbing & Wireless Installation

• Climb telecommunications towers (200–500+ ft) to install, maintain, and upgrade antennas, radios, and cabling
• Install and align wireless equipment including microwave dishes, LTE/5G radios, and access points
• Perform cabling (coax, power, grounding) and weatherproofing
• Follow all safety protocols and perform site inspections

Wireless & Network Systems

• Install and configure wireless backhaul and point-to-point/point-to-multipoint systems
• Troubleshoot signal, interference, and connectivity issues
• Assist with commissioning and testing of wireless networks
• Work with RF and networking teams to optimize system performance

IT & Technical Support

• Configure and troubleshoot routers, switches, and network devices
• Support basic LAN/WAN infrastructure and IP connectivity issues
• Assist with device setup, firmware updates, and remote access systems
• Maintain documentation of network configurations and installations

Fiber Optics (Preferred / Plus)

• Assist with basic fiber installation, termination, or troubleshooting
• Perform testing using power meters or other tools (if experienced)
• Work alongside fiber teams when needed

Education and Experience

Required

• Experience in tower climbing and/or wireless equipment installation
• Basic understanding of networking concepts (IP addressing, routers, switches)
• Ability to work at heights and in outdoor environments
• Strong mechanical aptitude and troubleshooting skills
• Valid driver’s license
  

Preferred (Nice to Have)

• Fiber optic experience (splicing, testing, or installation)
• Certifications such as:
• OSHA 10/30
• ComTrain or tower safety certification
• CompTIA A+, Network+, or similar
• Experience with ISP, WISP, or telecom environments
• Knowledge of RF fundamentals and wireless technologies

Skills & Competencies

• Strong problem-solving and troubleshooting ability
• Ability to work independently and in a team environment
• Attention to safety and detail
• Good communication and documentation skills
• Adaptability in fast-paced field environments

Physical Requirements

• Ability to climb towers and work at significant heights
• Lift and carry 50–75 lbs of equipment
• Work outdoors in varying weather conditions

Alignment with Core Values

At Stimulus Technologies, our core values define how we work. The ideal candidate will demonstrate:

• Driven to Grow – Continuously seeks to develop professionally, stays current with industry practices, and pushes to improve processes and outcomes.
• See a Need – Fill a Need – Proactively identifies gaps, obstacles, or opportunities and takes action without waiting to be asked.
• Elevate Others – Mentors teammates, shares knowledge freely, and actively contributes to a positive and collaborative work environment.
• Extreme Ownership – Takes full accountability for results, decisions, and mistakes; does not deflect blame or make excuses.
• Celebrate Success – Recognizes contributions of team members, acknowledges milestones, and fosters a culture where wins are shared.

Stimulus Technologies is an equal opportunity employer. This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. Management reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.