Retail Operations Manager

J&H Family Stores

Description
Position Title: Quick Service Food Manager - Subway, Tim Horton's, Little Caesars'
Reports to: District Manager
Positions Supervised: Sandwich Artist's, Baristas, Bakers, Pizza Makers
Position Summary:
Successful Store Managers are responsible for providing leadership to ensure the store delivers outstanding customer service, meets all operating objectives, sales, and financial goals, and follows company policies and procedures.
Tasks & Responsibilities:
Maintaining exemplary customer service within the store and establishing special business relationships with our customers so they will choose to do business with us rather than our competitors
Implements strategies to meet store goals and objectives
Recruits, develops, and motivates store employees to exceed internal and external customer expectations
Ensuring compliance with federal, state, and local regulations
Establishing a strong customer service/selling culture to maximize sales
Ordering, bank deposits, and booking.
Marketing within your community to increase market share and store revenues
Resolving customer complaints for increased customer satisfaction
Controlling labor hours, cash, store audits, and shrinkage
Help maintain a safe, neat and clean store environment for our customers and employees
Ensure that all safety policies are followed
Other duties as assigned

Requirements
Pre-requisites:
A minimum of two years management experience in industries such as hospitality, financial services, retail and restaurant
High School graduate or equivalent with a college diploma preferred
Ability, willingness, and comfort to engage with customers
Ability to develop positive relationships with internal and external customers
Strong desire to exceed corporate initiatives and inspire excellence in a team
Excellent verbal and written communication, and presentation skills
Ability to problem solve and work with minimal supervision
High-energy, collaborative management experience
Professional appearance and demeanor
Working Conditions and Physical Requirements:
Must be able to work any area of the store (both inside and out) when needed and to operate a computerized Point of Sale system/cash register.
Position requires bending, standing, walking and repetitive use of hands and arms the entire workday.
Must have the ability to lift 10 pounds frequently and up to 50 pounds occasionally.
Position requires the ability to handle exposure to food and cleaning chemicals on an hourly basis.
Must have the ability to work a minimum of 45 to 60 hours a week.
Must have reliable transportation and the ability to be on call 24 hours a day.
Must manage a number of projects at one time and handle frequent interruptions to meet the needs and requests of customers
Benefits:
Eligible 1st of the month, following 60 days from the date of promotion
Low deductible Insurance
With FSA
Short Term Disability
Paid Life Insurance
Can buy extra coverage for self, spouse and children
Dental
Vision
401K with Match after 1 year

Apply

Vacancy posted 9 days ago

Similar jobs that could be interesting for youBased on the Retail Operations Manager in Rockford, MI vacancy

Retail Operations Manager
$45k
...Position Summary: Successful Store Managers are responsible for providing leadership... ...outstanding customer service, meets all operating objectives, sales, and financial goals,... ...such as hospitality, financial services, retail and restaurant High School graduate or...
Suggested
Hourly pay
Full time
Temporary work
Local area
J&H Family Stores
Belmont, MI
9 days ago
Retail Operations Manager
$50k
...Retail Operations Manager Job Locations US-IL-Chicago | US-MI-Grand Rapids Primary Posting Location : City Chicago Primary Posting Location : State/Province IL Primary Posting Location : Postal Code 60601 Primary Posting Location : Country US Requisition ID Position Type...
Suggested
Full time
Work at office
Advantage Solutions
Grand Rapids, MI
5 days ago
Retail Operations Manager
...Retail Operations Manager (ROM)At our Company, we grow People, Brands, and Businesses! We are seeking a dynamic Retail Operations Manager (ROM) to be primarily responsible for leading and developing an assigned Retail Selling and Merchandising organization. The ROM will...
Suggested
Full time
Advantage Unified Commerce
Grand Rapids, MI
3 days ago
Sales Operations Manager
...Wolverine Worldwide, Inc. in Rockford, MI is seeking a Senior Manager, Sales Operations for Merrell to orchestrate product delivery, balance inventories, and maximize retailer satisfaction. You will lead cross-functional collaboration with Brand Leadership, Sales Management...
Suggested
Worldwide
Wolverine Worldwide
Rockford, MI
2 days ago
Contact Center Operations & Analytics Specialist (Hybrid)
A leading footwear and apparel company in Rockford, MI is seeking a Contact Center Operations Specialist. This role demands collaboration with leadership to enhance contact center efficiency and requires advanced Salesforce and Microsoft Excel skills. With responsibilities...
Suggested
Work at office
Remote work
Worldwide
Flexible hours
WOLVERINE WORLDWIDE INC
Rockford, MI
3 days ago
Shipping Operations Lead - Multi-Plant & Process Improvements
...while delivering significant process and productivity improvements and maintaining an engaged shipping team aligned with Byrne culture. You will lead 15-25 employees, train new staff, and collaborate with plant management on routing and sequencing. #J-18808-Ljbffr Byrne
Byrne
Rockford, MI
19 hours ago
Contact Center Operations Specialist
Job Overview This Contact Center Operations Specialist is responsible for supporting contact center operations, including technologies... ...technologies including but not limited to customer relationship management, telephony, order management system, workforce management and...
Work experience placement
Work at office
Remote work
Worldwide
Flexible hours
WOLVERINE WORLDWIDE INC
Rockford, MI
3 days ago
Performance Improvement Operations Consulting Manager
$123.5k - $197.5k
...Operations Consulting ManagerYour journey at Crowe starts here:At Crowe, you can build a meaningful and rewarding career. With real flexibility... ...the savings.We are looking for an Operations Consulting Manager who can manage responsibilities including operational,...
Local area
Worldwide
Afternoon shift
Crowe
Grand Rapids, MI
3 days ago
Restaurant Operations Manager
...Description Position Summary: Performs and directs overall store management. Responsible for inventory and money control systems. Directs... ...be able to work any area of the restaurant when needed and to operate a computerized Point of Sale system/cash register. Position...
Hourly pay
Temporary work
Local area
J&H Family Stores
Belmont, MI
9 days ago
Head of Compliance Operations (Remote)
$100k - $120k
...Agriculture/ Forestry / Fishing Job Description:Hansen Agri-PLACEMENT is representing a large dairy operation located in Michigan who is seeking an experienced, hands on Operations Manager to oversee daily dairy activities and support overall operational performance.This...
Remote work
Visa sponsorship
Free visa
NPAworldwide
Grand Rapids, MI
4 days ago
General Merchandise Department Manager
...exceptional General Merchandise Department Manager to join Meijer within our East and West... ...ultimately being accountable for area operations and financials (shrink, productivity, safety... ...experience. Minimum 4+ years of retail/grocery or customer service experience....
Weekly pay
Seasonal work
Meijer
Rockford, MI
4 days ago
Retail Service & People Manager - Customer Experience
Ric's Food Center in Rockford, Michigan is looking for a flexible full-time Retail Manager. This role involves the daily operation of the grocery cashier office, ensuring customer satisfaction, and managing department schedules. Candidates should have two years of retail...
Full time
Work at office
Flexible hours
Ric's Food Center
Rockford, MI
3 days ago
Global Medical Affairs Operations Manager
$140 per hour
Global Medical Affairs Operations ManagerMedela LLCSalary starting at $140KTravel 30%Maternal & Infant Health | Global Programs | Medical... ...and operationally driven to be our Medical Affairs Operations Manager. This person will lead the execution of global Medical Affairs...
Full time
Local area
Worldwide
Medela
Grand Rapids, MI
1 day ago
Sales Operations Leader - Hybrid, Data-Driven Growth
Wolverine Worldwide's Merrell brand is seeking a Senior Manager, Sales Operations to orchestrate and optimize product delivery to market. You will partner with Brand Leadership, Sales, Finance and DCs to maximize on-time shipments, manage budgets, and drive revenue growth...
Work at office
Remote work
Worldwide
Wolverine Worldwide
Rockford, MI
2 days ago
Senior Operations Manager
...working, and playing remarkable - giving us back our most valuable asset, time. Responsibilities The Senior Facility Manager manages the operation through effective leadership, developing client relationships and superior customer service, human resource management...
Work at office
Local area
Metropolis Corp
Grand Rapids, MI
2 days ago
Operations Manager
$72k
...branches, Loomis armored transportation, cash management centers, and cash inventory vaults keep... ...throughout financial institutions and retail businesses across the US. Loomis prides... ..., testing, selecting, and training of operations personnel. Training, development, and performance...
Local area
Loomis US
Grand Rapids, MI
4 days ago
Operations Manager
$47k
...outstanding officers that work in the field, and we cannot wait to have you join our team! Job Skills / Requirements SCOPE: Operations Managers are responsible for providing leadership and management of our contract and temporary security contracts in the assigned...
Full time
Contract work
Temporary work
Work at office
Monday to Friday
Flexible hours
Shift work
Day shift
DK Security
Grand Rapids, MI
5 days ago
Head of Operations & Business Management
$21.5 per hour
...Benefits offered for all Full-time Restaurant Managers: ~ Medical, Dental, Vision & Pharmacy... ...Your Role at Raising Cane’s: The Operations Manager (OM) is responsible for... ...equivalent required ~3+ years of Restaurant or retail management experience ~ Possess a...
Bi-weekly pay
Hourly pay
Weekly pay
Full time
Casual work
Work at office
Flexible hours
Shift work
Afternoon shift
Raising Cane's
Grand Rapids, MI
4 days ago
Head of Operations & Customer Experience
...standards Take command of receiving, warehousing, and distribution operations, ensuring they're finely tuned and orchestrated properly... ..., yard, and store Collaborate with our Regional Safety Manager to uphold the highest safety standards, supervising protocols...
QXO
Grand Rapids, MI
4 days ago
Operations Manager I
...JOB SUMMARY Manage, plan, or coordinate the operations of the facility, including formulating policies, managing daily operations, and planning the use of materials and human resources to meet the business requirements. JOB RESPONSIBILITIES Manage, plan, or coordinate...
Temporary work
Neovia Logistics Services
Grand Rapids, MI
2 days ago
Operations Manager
$145k - $160k
...Operations Manager The duties of an Operations Manager include formulating operational strategy to meet the growth initiatives of the company, improving performance and effectiveness of site operations, ensuring compliance to regulatory and company requirements, procuring...
Flexible hours
Shift work
CCL Industries
Grand Rapids, MI
5 days ago
Head of Operations & Business Management
$130k - $160k
...Job Title: Operations Leader - CNC Manufacturing Job Description This role leads end-to-end operations in an CNC manufacturing environment... ...insights to achieve operational excellence. Assist in managing maintenance activities in coordination with the Maintenance...
Weekly pay
Permanent employment
Shift work
Aerotek
Grand Rapids, MI
4 days ago
General Merchandise Department Manager
...organization. Accountability for area operations and financial results by overseeing the... ...all services and products are effectively managed in order to maximize sales and productivity... ...experience. Minimum 4+ years of retail/grocery or customer service experience....
Weekly pay
Seasonal work
Meijer
Rockford, MI
5 days ago
Governance & Operations Manager
$97.6k - $200.6k
Position Summary Governance & Operations ManagerIf you’re a marketer, creative, communicator, storyteller, or strategist, our unique... ...30 September, 2026.ResponsibilitiesThe Governance and Change Management Lead is a strategic leader responsible for establishing and...
Work at office
Deloitte
Grand Rapids, MI
2 days ago
Water/Wastewater Operations Specialist
...F&V Operations and Resource Management (FVOP) is a highly successful, employee-owned and growth-oriented company that assists municipal clients providing water and wastewater treatment plant operation services. Working with the owner, we provide expert operation, maintenance...
Weekend work
F & V Operations and Resource Management
Grand Rapids, MI
2 days ago
Flight Operations Specialist- Intern
...Grand Rapids Flight Operations Specialist Intern The Grand Rapids Flight Operations Specialist Intern provides primary support to the... ...Support daily interactions with planners, schedulers, account managers, and other company personnel. Help maintain strong client...
Internship
Work at office
Remote work
Flexible hours
1 day per week
Pentastar Aviation
Grand Rapids, MI
4 days ago
Legal Operations Coordinator
$18 - $24 per hour
...Fortz Legal Support, a nationally recognized litigation support firm, is hiring a Legal Operations Coordinator to manage our process service workflow. This role is ideal for candidates with paralegal, legal assistant, or operations experience who thrive in fast‑paced,...
Fortz Legal
Grand Rapids, MI
4 days ago
Operations Coordinator
...Summary:A well-rounded professional with experience in Business Management related fields, Accounting knowledge is an essential attribute... ...accurately reported, investigate discrepancies, and work with Operations to resolve reporting issues in a timely manner.Provide support...
Work at office
Transcendia, Inc.
Grand Rapids, MI
2 days ago
Security Operations Shift Lead
...Responsibilities: - Provide advanced support for cybersecurity operations, executing complex containment, remediation, and risk... ...platforms, and network environments. - Support vulnerability management and compliance activities, including remediation coordination...
Minimum wage
Contract work
Temporary work
Work experience placement
Remote work
Shift work
MAXIMUS
Grand Rapids, MI
2 days ago
Head of Operations & Business Management
$125k - $150k
...transform lives and society. We are seeking an experienced operations leader to support and advance a place-based initiative (Radius... ...grants or similar resource allocation decisions) ~ Strong project management skills, with the ability to manage multiple priorities and...
Local area
Work from home
Stand Together
Grand Rapids, MI
18 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Retail Operations Manager. Be the first to apply!