Pool Deck Ambassador Customer Experience Specialist

Benefits:

Competitive salary

Employee discounts

Opportunity for advancement

401(k)

401(k) matching

Paid time off

Profit sharing

Benefits

Community-first culture

Help convey life skills to children and adults

Fun job environment

Competitive pay

Year-round opportunity

Why Should You Join Our Team?

The ownership is local and cares about his community

Customer focused organization

Supportive culture

Personal and professional development

Compensation and Benefits

$17.00 per hour

401(k) with 4% match

Company bonuses

Paid training!

Flexible schedules - shifts are 4-5 hours; easy to schedule around school or other jobs. Shifts typically run-on weeknights from 3-7 pm and on weekends during the morning or afternoon hours.

The Position: The Customer Experience Specialist, known as a "Deck Ambassador" works poolside at our swim school, providing an excellent customer experience. This is a part-time position. Typical work hours are from 3pm to 7pm Mondays through Thursdays and daily on weekends. If you are interested, you can also move up into a Swim Instructor position with us. The Swim Instructor position starts at $20 per hour.

Responsibilities:

Set up and break down the pool deck area before and after each shift.

Check water chemistry and temperature prior to swim lessons.

Welcome students and parents/guardians to the pool

Interact with swim families

Assist swim instructors and managers when needed during swim lessons.

Minimum Qualifications:

Community-first mindset

Excellent interpersonal communication and organizational skills.

Responsible and professional demeanor.

Comfortable around both children and adults

High school diploma or equivalent

Preferred Qualifications:

1+ years of customer service experience.

Swimming experience

About Us: At British Swim School of Asheville, we teach industry-leading survival-first lessons to the local community. But we are way more than that. We are a locally owned and managed team that deeply cares for our community and is passionate about providing potentially life saving swim lessons to the residents of Asheville and the surrounding areas. We wake up every morning laser focused on making a substantial impact within our community to combat the tragically high childhood drowning statistics. We invest in quality team members to teach our lessons with the mindset that we are two schools in one -- a survival school first and a learn-to-swim school second. As a result, we can support our mission “To ensure that every person, regardless of age or ability, has the opportunity to become a safe and happy swimmer”.

Each franchise location is independently owned and operated by a franchisee (franchise owner). Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to British Swim School Corporate.