ERP Technical Consultant

Polaris Business Solutions, Inc. is located in Auburn, NY and is an ERP consulting firm that assists businesses in selecting, implementing, developing and optimizing cloud-based business applications. We are seeking a motivated college graduate with a strong Management Information Systems or related technology background who is interested in the intersection of business, accounting, software and artificial intelligence.

The ERP Technical Consultant will work with both Polaris clients and our internal team to support Acumatica ERP implementations, develop and maintain complementary business applications, assist with Polaris' artificial intelligence initiatives, and manage selected internal cloud systems. This is an entry-level position with significant opportunity to develop technical, business and consulting skills.

Why Polaris

You'll work directly with experienced consultants and clients early in your career rather than being limited to one small piece of a large project. Polaris provides structured Acumatica training and certification opportunities, exposure to a variety of industries and business processes, and a hybrid work environment. In addition, our benefits include:

· Health Insurance

· Three weeks of Paid Time Off

· Ten Holidays

· Retirement plan and matching

· Hyrid location

· Professional Training / certification opportunities

Roles and Responsibilities :

ERP Technical Consulting and Development

· Provide technical support for Acumatica ERP implementations and existing customers, particularly for issues requiring a stronger technical understanding of the application.

· Assist consultants and clients with the creation and maintenance of Acumatica Generic Inquiries, dashboards, reports, data views and related analytical tools.

· Assist with the creation of custom Data Access Classes (DACs), custom fields, screens and other Acumatica configurations and customizations.

· Develop basic Acumatica customizations using available development tools and artificial intelligence-assisted development, with guidance from senior consultants and developers.

· Troubleshoot technical application issues, research potential solutions and escalate issues when appropriate.

· Assist with system integrations, data imports, exports and other technical projects as needed.

· Develop and maintain technical documentation for customizations, integrations and other solutions.

· Be proactive in completing training and achieving applicable Acumatica software certifications.

Software Development and Artificial Intelligence Initiatives

· Assist the Polaris team in designing, developing, testing and maintaining proprietary software applications, add-on products and other intellectual property that extend or complement Acumatica functionality.

· Participate in the full lifecycle of Polaris-developed software products, including requirements gathering, design, development, testing, documentation, deployment, upgrades and ongoing maintenance.

· Work with consultants to translate business requirements into technical specifications and application functionality.

· Use modern development tools, including artificial intelligence-assisted development tools, to accelerate software design, coding, testing and documentation.

· Participate in Polaris' internal artificial intelligence initiatives, including evaluating AI technologies and identifying opportunities to improve internal processes and client services.

· Assist in developing AI-enabled tools, agents, integrations and workflow automation for both internal and customer-facing use.

· Test new applications and functionality, identify defects and assist with troubleshooting and resolution.

· Research emerging technologies and recommend tools or approaches that could improve Polaris' products or services.

Internal Cloud Systems and Technology Support

· Assist with the administration and maintenance of Polaris' internal AWS-hosted environments and websites.

· Create, upgrade, maintain and retire cloud environments as business needs change.

· Monitor system availability, performance and security and work with internal or outside resources to resolve issues.

· Maintain documentation related to cloud environments, configurations and technical procedures.

· Assist the Polaris team with other internal technical initiatives as needed.

Qualifications and Education Requirements :

· Bachelor's degree in Management Information Systems, Information Technology, Business Technology, Computer Information Systems, Computer Science or a related field.

· Strong understanding of business information systems and how technology supports business processes.

· Working knowledge of fundamental accounting concepts, including general ledger, accounts payable, accounts receivable, debits and credits, and financial statements.

· Familiarity with databases, relational data structures and SQL concepts.

· Exposure to software development concepts and the ability to understand, modify and troubleshoot basic application code.

· Interest in artificial intelligence, automation and emerging business technologies.

· Ability to learn new technologies quickly and independently.

· Strong analytical and problem-solving skills with an ability to research unfamiliar technical issues and develop practical solutions.

· Demonstrated ability to communicate technical concepts verbally and in writing to both technical and non-technical users.

· Strong sense of ownership and initiative. Must be willing to work through problems, experiment with potential solutions and seek assistance when appropriate.

· Ability to work independently without close supervision as well as collaboratively with consultants, developers and clients.

· Occasional travel to customer locations may be required.

Employment-based visa sponsorship may be available for qualified candidates.

Salary range between $65,000 and $75,000 based upon experience and education.

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