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Quality Engineer

Cartamundi East Longmeadow LLC

Join the global leader in the fast-growing playing cards and board games industry. Cartamundi's purpose is "Sharing the Magic of Playing together". A powerful purpose that drives social and interactive customer experiences with a human touch both online and in the physical world.

The Quality Engineer will be responsible for ensuring that our products meet the highest standards of quality and reliability. You will work closely with the production team, new product Introduction, current product manufacturing, supplier quality, and quality management systems to identify areas for improvement and implement solutions to enhance our manufacturing processes. Your contributions will be critical to our success in delivering high-quality products to our customers.

What you'll do as a Quality Engineer :
  • Execute APQP, PPAP & support PFMEAs, Work Instructions, SOPs, & Quality Alerts. Develop Quality & Inspection Plans as needed
  • Support Quality Management Systems with internal audits, and document control
  • Support production with Root Cause Analysis, NC material handling, process improvements, and Training
  • Coordinate closely with Account managers, QC personnel, and Production supervisors to ensure customer satisfaction.
  • Facilitate cross-functional teams to resolve customers' quality concerns or issues.
  • Monitor KPIs (Scrap, Rework, Customer Complaints etc), develop & execute improvement plans. Initiate projects to improve process capability.
  • Participate in MRB process and facilitate Corrective Action Plan process to formalize, capture, and disseminate quality issues and corrective actions. Follow-up to ensure processes are implemented and quality standards are enforced.
  • Support reliability testing and ensure timely and accurate customer test reports and documentation.
  • Manage incoming vendor materials for compliance with quality, sustainability, and safety certification processes. Support supplier management objectives by communicating and enforcing supplier quality requirements.
  • Support Purchasing with the supplier approval process. Conduct supplier validation and qualification audits, ensuring that new and existing suppliers are aligned and meet Cartamundi requirements.
  • Manage the Supplier Key Performance Indicators (KPIs) via Supplier Scorecard methodology.
  • Conduct product/process/supplier/quality system audits and employ formal problem-solving techniques to ensure effective corrective actions are implemented.
  • Coordinate with the Safety Team to ensure processes and procedures meet OSHA, company, and manufacturing requirements.
  • Build, develop and maintain effective functional and cross-functional relationships with internal and external business partners.
  • Collaborate with business partners to streamline processes and procedures to ensure Lean initiatives are met.
We're looking for a Quality Engineer with:
  • Bachelor's degree in engineering or related field
  • 2+ years of experience in quality assurance in an ISO manufacturing environment; printing and packaging is a plus
  • ASQ, CQE Certification; preferred
  • ISO 9001 Certification-Internal Audits; required
  • PMP certification is a plus
  • Experience with Lean Six Sigma methodologies; Green belt certification desired
  • Strong knowledge of quality control procedures and statistical analysis tools
  • Excellent problem-solving and analytical skills
  • Effective communication and interpersonal skills
Physical requirements and working conditions:


Our manufacturing Plant is comprised of enclosed office and manufacturing space. This position requires the ability to:
  • Move throughout the entire facility to attend to various issues
  • Work effectively in teams across functional groups with strong communication skills and the ability to lead
  • Perform sedentary work on various computer systems
  • This Quality Engineer position is located on-site in our Dallas facility
Benefits a Quality Engineer can Expect from Cartamundi:
  • Competitive pay
  • Climate controlled facility
  • 401(k) with company match
  • Health, dental, and vision insurance starting day one
  • HSA and FSA
  • Life insurance
  • Short-Term and Long-Term Disability
  • Paid time off
  • Tuition reimbursement
  • Employee discounts on daycare, gym memberships, travel, and much more

Apply today and discover the magic of making a difference at Cartamundi!

Cartamundi does not discriminate based on race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities. This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. For more information on E-Verify, or if you believe that your employer has violated its E-Verify responsibilities, please contact DHS dhs.gov/e-verify.


Candidates must be 18 years old to work for Cartamundi. No agencies please. No sponsorship available.

About Cartamundi:

At Cartamundi, we're all united by our common belief that world is better with play. Play is what keeps us going, and it always has been our greatest motivation. That's why we live different and play different. To us, it is not just an activity. It is a guiding mindset that reminds us to have fun, to be fair, to connect with people - across cultures and generations - and to embrace shared experiences.

We are a worldwide leader in playing cards and in "play" solutions.

Our owned brand portfolio includes a suite of heritage brands which go back as far as 1848, including global brands like Bicycle®, HRO®, Bee®, Copag®, Shuffle® and many locally loved brands. These brands combine craftsmanship with innovation as the basis for their continued relevance and positive contribution to the local communities that love and use these brands.

At Cartamundi, we have significant expertise in printing; our presses have been running since 1765. Today, our company has become the largest playing cards and board game manufacturer in the world and the trusted partner of leading toy companies. We make well-known brands such as Monopoly®, Uno®, Magic: The Gathering®, Guess Who ®, Pokémon®, Trivial Pursuit® every day.

As we look into the future and how entertainment evolves, we are bringing the digital world to the physical world and vice versa. We have a dedicated team of experts that is looking into future technologies, products, applications that can get our consumers and communities to truly live different and play different.

We are still a family-owned company with headquarters in Belgium and have a global network of 16 manufacturing facilities, 6 design centers, 1 digital studio and 1 global R&D center.
Vacancy posted 4 days ago
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