Services Offer Execution Category Manager

Job Summary The Services Offer Execution Category Manager within the N.A. Solutions Category team will report to the HP Solutions Senior Manager within the North America market and to the HP Solutions Global Business Unit. This is an individual contributor role with a focus on Lifecycle (Support) Services, accountable for working across all customer segments plus channel. The individual will drive execution of programs and initiatives within the market, collaborating with the GTM team, the inside services sales org, generalist sales teams, and channel. They will work with the market team to execute programs, enable sales, and undertake all operational and tactical activities. Through this position, the individual will routinely exercise independent judgment in developing methods, techniques, and criteria for achieving objectives. Applies advanced subject matter knowledge to solve common and complex business issues within established guidelines and recommends appropriate alternatives as a subject matter expert. Works on problems of diverse complexity and scope. May act as a team or project leader providing direction to team activities and facilitates information validation and team decision‑making. Exercises independent judgment within generally defined policies and practices to identify and select a solution; able to handle most unique situations and may seek advice on complex business issues. Business Impact: High Drives activities that have significant impact on North America growth of Lifecycle (Support) Services product lines and drives results within targeted business/customer/channel segments for print transactional services. Engages with sales teams to drive services attach in every deal, everyday; creates new energy and momentum in the market for new service offerings. Key Responsibilities Contributes and actively participates in defining the category business plan and strategies to drive growth and profitability. Collaborates with various internal teams from marketing, sales, and finance to ensure seamless execution of category plans. Monitors key performance indicators (KPIs) and sales performance to identify areas for improvement. Demonstrates a broad understanding of product categories, business management, and sales challenges/strategies. Supports HP Sales audience by being a go‑to resource for Lifecycle (Support) Services. Frequently represents the organization to external customers/clients. Works with the sales teams to identify opportunities. Datamines for customer opportunities, naked deals, customer targets. Develops, manages, and executes Lifecycle Services program, incentives, and offers. Drives education and training with HP Sales audience on Lifecycle Services. Supports channel efforts. Frequently contributes to the development of new ideas and methods. Works on complex problems where analysis of situations or data requires an in‑depth evaluation of multiple factors. Leads and/or provides expertise to functional project teams and may participate in cross‑functional initiatives. Knowledge & Skills Required Strong written and verbal communication skills to enable effective communication internally and externally. Excellent presentation and storytelling skills – both face‑to‑face and virtual. Ability to simplify a complex message to drive knowledge retention and application in a sales role. Problem‑solving ability developed with the ability to lead and inspire teams under pressure situations, exercising independent judgment. Strong project management skills; able to manage multiple priorities in a fast‑paced environment. Ability to interface effectively with all levels of management and functional disciplines. Exercises significant independent judgment to determine the best method for accomplishing work and achieving objectives. May provide mentoring and guidance to lower‑level employees. Education and Certifications Preferred Four‑year or graduate degree in Sales, Marketing, Business Administration, or any other related discipline; or commensurate work experience or demonstrated competence. Typically, 4–7 years of work experience, preferably in category management, P&L management, or a related field, or an advanced degree with 3–5 years of work experience. Disclaimer This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management. Compensation The on‑target earnings (OTE) range for this role is $133,950 to $210,300 USD annually with an 80%/20% (salary/incentive) mix. There are additional opportunities for pay in the form of bonuses and/or equity (applies to United States of America candidates only). Pay varies by work location, job‑related knowledge, skills, and experience. Benefits Health insurance Dental insurance Vision insurance Long‑term/short‑term disability insurance Employee assistance program Flexible spending account Life insurance Generous time‑off policies, including 4–12 weeks fully paid parental leave based on tenure 13 paid holidays Additional flexible paid vacation and sick leave (US benefits overview) #J-18808-Ljbffr HP