Production Office Support

Production Office Support

Department: Production Support

Employment Type: Full Time

Location: NHQ

Compensation: $18.00 - $20.00 / hour

Description

About the Role

If you've supported production in roofing, construction, restoration, or fastpaced field operations, you already know this job isn't for beginners. Aspen Contracting is looking for an experienced, detaildriven, highurgency Production Support Specialist who knows how to move jobs forward, keep schedules tight, and support crews and managers with precision.

This role is built for someone who understands materials coordination, scheduling, job flow, and the operational heartbeat behind successful roofing projects.

What You'll Do

• Support multiple production managers and active jobs at once
• Coordinate materials, suppliers, deliveries, and job readiness
• Manage job flow from assignment → build → final completion
• Maintain correct documentation, photos, permits, and warranties
• Communicate professionally with homeowners, crews, and vendors
• Assist with scheduling builds, inspections, and followup work
• Update CRM systems and job files in real time
• Troubleshoot job issues quickly and escalate when needed

This is a role where your speed, accuracy, and problemsolving directly impact project success.

What We're Looking For (Experienced Required)

• 1-3+ years in production support, project coordination, roofing, construction, insurance restoration or similar
• Strong understanding of materials, scheduling, and vendor coordination
• Fastpaced multitasker with high accuracy
• Excellent communication and followthrough
• CRM or project management software experience
• Strong problemsolving skills and ownership mentality

• Roofing or exterior construction background
• Familiarity with suppliers (ABC, SRS, Beacon, etc.)
• Understanding of roofing job flow and punch lists
• Insurance documentation knowledge

Here's why experienced candidates choose us - and stay:

• A nationwide, industryleading company with longterm stability
• Real career growth opportunities in operations and production management
• A supportive, fastmoving team environment where your work actually matters
• Paid training and ongoing development
• Healthcare benefits
• PTO + paid holidays
• Consistent job volume all year
• A culture that rewards discipline, detail, ownership, and high standards
• Leadership that shows up, supports you, and sets you up to win

Apply if you're someone who:
thrives in organized chaos
loves structure and accuracy
works with urgency
communicates clearly
takes ownership and doesn't make excuses

If that's you - Aspen wants you on our production team.