Front Desk Supervisor

Spectrum Resorts

Job Description

Benefits:

401(k)
401(k) matching
Company parties
Dental insurance
Employee discounts
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance

TURQUOISE PLACE FRONT DESK SUPERVISOR
The Front Desk Supervisor is responsible for supporting the Front Desk team by ensuring a high level of team and guest satisfaction, maintaining a safe and productive work environment, and promoting Spectrum values.
Job Duties:

Supervise the Front Desk team to include scheduling, discipline, etc.
Prepare/organize daily activities/duties of Front Desk.
Oversee the completion of checklists; audit checklists for accuracy
Ensure guest arrival/departure information is prepared.
Assist team with checking guests in/out and other duties
Assist with problem resolution
Maintains good communication between departments
Perform other duties as assigned

Required Skills:

Must possess excellent written and verbal communication.
Must have above average computer skills with Microsoft Office programs knowledge and the ability to learn property-specific systems.
Must have excellent team leadership and developmental skills
Must be able to encourage a positive attitude in all team members.
Minimum of 1-year prior supervisory experience.
Minimum of 1 year prior Front Desk/Reservations experience.

Physical Requirements:

Must be able to stand/walk for entire shift
Must be able to bend, stoop, kneel, crouch
Must be able to lift/move up to 25 lbs. as needed

Apply

Vacancy posted 28 days ago

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