Assistant General Manager

Assistant General Manager

Empellón (Midtown) 510 Madison Ave, New York, NY 10022, United States Full Time • Salary ($90k - $105k)

Established by chef and founder Alex Stupak in 2011, Empellón has grown into a multi-restaurant company with locations in Manhattan's east village, west village, and midtown east neighborhoods with more in development. Empellón simultaneously embraces the greatness of Mexican cuisine as it is, while constantly striving to realize what it could be. Empellón translates to jostle. For us, it means to push in a new direction and to push ourselves to strive for the best.

Empellón is seeking an experienced, motivated, and hospitality-driven Assistant General Manager to join our management team. This is an excellent opportunity for a strong restaurant leader who thrives in a fast-paced, high-volume environment and is passionate about delivering exceptional guest experiences while supporting daily operations.

The Assistant General Manager will work closely with the General Manager to oversee all aspects of front-of-house operations, lead and develop the service team, and ensure the restaurant operates efficiently while maintaining our high standards of hospitality.

Responsibilities

• Lead daily floor operations with a strong focus on guest experience and service standards.
• Assist with hiring, training, coaching, and developing front-of-house staff.
• Create and manage weekly staff schedules while maintaining labor goals.
• Process payroll accurately and on time.
• Monitor daily labor costs and staffing levels, making adjustments as business needs dictate.
• Support administrative responsibilities including reporting, inventory, and operational follow-up.
• Ensure compliance with health, safety, and company standards.
• Help maintain restaurant cleanliness standards in compliance with DOH regulations.
• Foster a positive, accountable, and team-oriented work environment.
• Serve as Manager on Duty during evenings, weekends, and holidays.

Qualifications

• 3+ years of restaurant management experience in a high-volume, full-service restaurant.
• Proven experience with scheduling and payroll administration.
• Strong understanding of labor management and cost control.
• Exceptional leadership, communication, and organizational skills.
• Ability to multitask and remain calm under pressure.
• Beverage knowledge is a strong plus.
• Experience with POS, scheduling, and payroll systems.
• Flexible availability, including nights, weekends, and holidays.

What We're Looking For

The ideal candidate is a hands-on leader who is equally comfortable running a busy dining room as they are completing administrative tasks. You lead by example, hold yourself and others accountable, and understand that great hospitality begins with building a strong, engaged team.

If you're passionate about hospitality, enjoy developing a team, and are looking to grow with a dynamic restaurant group, we'd love to hear from you.

We encourage our employees to grow and learn and offer many opportunities for personal and career development.

Benefits

Competitive rates & opportunity for growth

Paid Time Off

Benefits package, including vision/dental/medical, offered after 90 days to full-time employee

Commuter Discounts

We are an equal opportunity employer, dedicated to policy of non-discrimination in employment on any basis including age, sex, color, race, creed, national origin, religion, marital status, sexual orientation, disability or any other basis prohibited by federal or state law.