Donation Processing Associate

About The Salvation Army The Salvation Army is an international movement and part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination Our thrift stores play a vital role in funding our Adult Rehabilitation Centers and providing affordable shopping options to our neighbors. Donation Processing Associate Broad Ripple Location: 1021 Broad Ripple Ave. Indianapolis, IN 46220 Pay: $14.00per hour Job Type: Part-time Schedule: Example: 25 hours per week, including evenings, weekends, and holidays as scheduled Benefits: Medical, prescription drug, dental, vision, and hearing coverage Employer-paid basic life and AD&D insurance Employer-paid basic long-term disability coverage Optional voluntary life, short-term disability, and enhanced long-term disability coverage Paid vacation, sick time, and holidays Flexible spending accounts 403(b) retirement savings plan Employer-funded pension plan for eligible employees Employee Discount About the Role At The Salvation Army Thrift Store, your work helps turn donations into funding for programs that support people in our community. As a Donation Attendant you\'ll be the first point of contact for our generous donors. This role combines customer service, donation processing, and mission-driven work to support The Salvation Army\'s community programs. What You\'ll Do Provide exceptional donor service by greeting donors and offering assistance Process and track donations accurately Maintain a clean and well-organized donation area Sort, load, and unload Salvation Army trucks per center policy Power sort donations as they arrive (where applicable) Support production processes as needed Safeguard all donated materials and assigned equipment Report any complaints, damage, or injuries occurring in the donation area Guide donors on acceptable materials and provide information about pickup services for heavy items Training Provided Paid training donation process, production standards, and store procedures Ongoing coaching and support from store leadership Opportunity to build retail and customer service skills Why Join Us Mission-driven work that supports programs in your community On-the-job training Team-oriented environment Employee Discount, Employee Assistance Program, and more! The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply. What You Need Required High School Diploma or currently pursuing Strong English communication skills for donor and team interactions Basic computer skills and ability to learn new systems Basic math skills Ability to pass pre-employment background check Must be available for a flexible schedule including weekends, holidays and evenings Physical Requirements Ability to regularly lift and move up to 50 pounds Occasionally lift and move up to 100 pounds Stand for extended periods Walk, reach, climb, balance, stoop, kneel, and crouch as needed Work in various weather conditions (outdoor exposure) What Success Looks Like Positive donor feedback Clean and organized donation area Meeting daily production goals Strong team collaboration Reliable attendance and punctuality Accurate donation tracking and receipting The Salvation Army is an equal opportunity employer. Candidates who are returning to work, U.S. Veterans, people with disabilities, people impacted by the justice system, and people without a college degree are encouraged to apply.