Onsite IT Field Engineer

Hello


Greetings!!!


This is kashish from Jconnect INC . Below is the requirement with my client. Please let me know if you are available for this role.

Title: Onsite IT Field Engineer


Location: Santa Rosa, CA


Duration: Fulltime

JOB DESCRIPTION :


Must Have Technical/Functional Skills:


Strong System Admin / Desktop Admin Technical Skills in Windows 10/11 and macOS environments


Strong knowledge of Desktop/laptop hardware troubleshooting


Experience with: Autopilot or similar deployment solutions. Microsoft Intune / SCCM / Endpoint Manager


VPN configuration (Global Protect or equivalent)


M365 applications (Outlook, Teams, OneDrive, SharePoint)


Roles & Responsibilities:


Primary Responsibilities (End User Support / Desktop Administration)


Provide onsite technical support for desktops, laptops (Windows & Mac), and peripherals


Perform PC imaging, configuration, and deployment (Autopilot, manual builds, or imaging tools)


Install, configure, and troubleshoot operating systems (Windows 10/11, macOS)


Troubleshoot hardware, software, and application-related issues


Support enterprise tools such as:


Microsoft Intune / SCCM / Endpoint Manager


Company Portal / Software Center


VPN (GlobalProtect)


Assist with user queries, security policies, and compliance requirements


Perform device onboarding, asset tagging, and inventory updates


Provide support for printers, mobile devices, and collaboration tools (Teams, Outlook, M365)


Deliver white-glove support for VIP users when required


Maintain documentation, incident updates, and resolution notes in ITSM tools (ServiceNow, etc.)


Coordinate with infrastructure teams for:


Network device maintenance


Server updates and patch cycles


Support basic server administration tasks (Windows Server, file shares, access management)


Strong customer service and communication skills


Ability to explain technical issues to non-technical users


Good troubleshooting and problem-solving abilities


Time management and ability to handle multiple tasks


Team collaboration with onsite and remote teams

If you are interested, please send me your updated resume ASAP with below details :


Full Name:


Current Location/Zip:


Contact Number:


E-Mail Id:


Alternate Email Id:


Visa/Work Permit Status:


Current Rate/Salary:


Expected Base Salary:


Notice Period/Availability to Start:


Skype ID:


Willingness to relocate to job location:


Any Relocation Concern (family/house/weather):


Current/Previous Employer Name:


Preferred Interview timings (Specify Time zone):


Any other job opportunity in process & at which stage:


Overall Experience Summary:


LinkedIn URL:


Looking forward for your response..

Thanks and Regards,

Kashish Agarwal


Jconnect Infotech Inc.


168 Barclay Center Ste. 347,


Cherry Hill, NJ 08034


Email: View email address on click.appcast.io


LinkedIn ID: