Hospice LVN Clinical Navigator

Job Description

Job Description

About Acacia Hospice:

We are an organization that believes in a patient first approach. You must be compassionate and caring to work for this organization. We are more than just a team as we treat each other as family. If you are looking for a company that will treat you like family, then Acacia is for you.

• Meet with patients and families to explain hospice benefits and coverage, ensuring clear understanding of hospice philosophy and available services.
• Relay all information gathered during EOB meetings to the Intake and Clinical teams promptly and accurately to support a smooth admission process.
• Request, verify, and organize all documentation required for admissions.
• Address questions regarding benefits eligibility as directed by the Intake/Authorization team.
• Collaborate closely with Community Liaisons to ensure seamless referral transitions and strengthen community relationships.
Patient Care & Symptom Management:
• Provide direct skilled nursing care under RN oversight, per the State Nurse Practice Act.
• Implement and document the care plan, including medication management, symptom monitoring, and equipment use.
• Evaluate patient response to care and report changes to the clinical team

Interdisciplinary & Community Engagement.

• Assist clinical team with ensuring documentation in facility (ALF/RCFE/SNF) binders are up to date and accurate.
• Build positive relationships with facility staff and represent Acacia hospice services.
Documentation & Compliance:
• Ensure accurate, timely documentation (visit notes, referrals, EOB explanations.)
• Adhere to hospice policies, quality standards, and participate in performance improvement processes.
Additional Responsibilities:
• Assist with admissions, discharges, and other administrative tasks.
• Perform as guided by the Administrator and / or Director of Patient Care Services.

Service Coverage Area: Inland Empire

Position Qualifications:
• California LVN License
• Valid California Driver’s License
• American Heart Association Basic Life Support (BLS) certification
• 2 years of hospice work experience