Project Manager

Project Manager:

● Develop and execute timelines to support the customer’s new product launches by planning with appropriate TCI Sales and sales support team members.

● Work with designated sales support team members on open projects, to support the execution and to guide on priorities.

● Owner of Project Communication between Customers, Tokiwa Sales & HQ

● Build and maintain excellent internal relationships with cross functional teams

● Performs other duties as assigned

Duties and responsibilities:

• To create and maintain excellent customers relationships to maximize growth and project potential.
• Effectively maintain and retain new and existing customers by building effective long-term relationships and customer loyalty
• Update and maintain CRM (Salesforce) database accordingly
• Issue internal requests for preliminary timelines, regulatory review, and prototype development work
• To work with designated sales support team members on open projects, to support the execution and to guide on priorities.
• Build and maintain excellent internal relationships with cross functional teams
• Help generate data to accurately predict annual sales budget and periodic sales forecast in terms of volumes and turnover.
• Perform other duties as assigned

Qualifications & Skills

• High School Diploma as a minimum; preferably Bachelor’s degree
• At least 2-3 years in a similar role and in the color cosmetic industry
• Customer Centric mentality
• Strong customer service skills
• knowledgeable in the development process of cosmetic products, project management
• Excellent verbal and written communication skills
• Strong negotiation / Influencing skills
• Excellent inter-personal skills, strong ability to work on a team and work cross-functionally
• Can-do, problem-solving mentality
• Effective workload planning, organization skills, ability to prioritize
• Availability to travel as needed
• Microsoft Office Suite, computer skills required
• Salesforce & SAP experience a plus