VP of Operations

Install the Engine. Scale the Machine. This is not a typical “Head of Ops” role. This is a scale inflection role. Emailable has been built founder-led. Now we’re installing a revenue focused operator to turn aggressive growth into a predictable machine. If you’ve scaled a chaotic $5M–$15M ARR SaaS and know what breaks between scrappy and scalable, keep reading. If you want comfort, skip this.

What We’re Building

Emailable powers high-volume senders who live and die by inbox placement. Tech & SaaS, Ecommerce & Retail, Professional Services, Travel & Hospitality, and Media & Publishing. When deliverability drops, they bleed revenue. We’re becoming the verification + deliverability infrastructure layer for that ecosystem. This role is about making revenue predictable while we scale aggressively.

Requirements

What You Own: You own the revenue engine. Not meetings. Not culture slides. Not “alignment.”

Revenue. Specifically:

• Forecast accuracy (±10%)
• Pipeline discipline
• Net Revenue Retention
• Gross churn reduction
• Enterprise expansion
• Revenue visibility across the org

You will run:

• Sales
• Customer Success
• RevOps
• Support

What This Role Is Not

• Not corporate COO
• Not process theater
• Not a founder babysitter
• Not maintenance mode

What Success Looks Like

• By Day 90 Clean forecasting system
• Clear segmentation
• You running revenue meetings
• Founder removed from operational noise
• By 12 Months Revenue predictable
• Enterprise motion repeatable
• NRR strong and stable
• Internal execution tight
• Long-Term Scale toward eight figures
• Revenue leadership under you installed
• Infrastructure-level positioning in Media & Publishing

Who Thrives Here

You might be:

• A VP Revenue at a growth-stage SaaS who’s capped
• A Head of RevOps already doing CRO-level work
• A COO at a scrappy martech company
• A former founder who learned revenue discipline the hard way

You are:

• Calm under pressure
• Direct Comfortable challenging a CEO
• Obsessed with numbers
• Energized by growth

Benefits

• Fully Remote Work
• Work from anywhere.
• Competitive Compensation Strong base salary + performance bonus. We pay for talent and expect high ownership in return.
• Flexible Time Off We operate like adults, take time when you need it. No complicated policies, no counting days.
• Family-Friendly Policies We support parents with: Paid parental leave Flexible schedules Real understanding of life outside work Mental Health & Wellness Support
• Annual Home Office & Productivity Budget Upgrade your setup - monitors, keyboards, software, whatever helps you work better.
• Professional Development Budget for: Courses Certifications Conferences Books Anything that helps you grow into a future COO-level operator.
• Cutting-Edge Tech Stack Work with a modern toolset and help shape how our internal systems evolve.
• High-Trust, No-Bureaucracy Culture No politics. No red tape. Just smart people working together to build something meaningful.

Final Filter If you want stability and incremental growth, this isn’t for you.