Guest Service Attendant

Sand Valley is a golf resort and community settled gently upon 12,000 acres of rugged, pre-historic sand dunes in central Wisconsin. Here, residents and guests will find six world-class golf courses built in harmony with the land: Sand Valley, Mammoth Dunes, Sandbox, The Lido, Sedge Valley, and Commons. Founded in 2016 by brothers Michael and Chris Keiser, the resort is known for its friendly hospitality and a community of golf and outdoor enthusiasts who have been drawn to the raw beauty and serenity of the vast Wisconsin Wilderness. Beyond premier golf, Sand Valley is a year-round celebration of all the outdoors from fat-tire biking, hiking, and kayaking to ice hockey, skating, or a guided cold plunge. The resort now features a 13,000-square-foot Tennis Center with 16 grass tennis courts and the eleventh Court Tennis facility in the United States. Alongside soul-stirring golf and outdoor exploration, Sand Valley offers a variety of savory dining venues showcasing globally inspired and rustic Wisconsin cuisine. The Sand Valley team works together to create experiences of a lifetime by asking questions and sharing ideas. With authenticity and a hard-working attitude, Sand Valley helps guide guests through an immersive experience in Wisconsin's natural beauty and away from the demands of daily life. Position Summary The Outside Services Attendant provides attentive, personalized service to members and guests throughout their arrival, practice, and departure experience at The Lido. This position supports bag and club services, practice facilities, and other outdoor golf operations areas. The ideal candidate is polished, dependable, and attentive to detail in a highly visible, member-focused environment. This is a seasonal role running from mid-April through mid-October. Primary Duties and Responsibilities Welcome members and guests and provide attentive, personalized service throughout their visit. Learn to recognize members and become knowledgeable about The Lido and its history. Anticipate member and guest needs and communicate requests promptly to the appropriate team member. Transport golf bags between vehicles, storage areas, caddies, and the golf course. Greet golfers returning from the course, clean clubs, and assist with loading or storing golf bags. Prepare and maintain practice facilities, including range setup, ball collection and washing, stocking, and general upkeep. Maintain clean, organized bag storage and outdoor golf operations areas. Support the first tee, pace of play, tournaments, member events, and other daily operational needs. Maintain a professional presence and respectfully ensure members and guests follow all Sand Valley and The Lido policies and procedures. Perform other duties as assigned. Qualifications Prior experience in golf operations, hospitality, or a private club environment preferred. Positive attitude, professional presence, and genuine service-oriented mindset. Strong communication skills and the ability to interact confidently with members and guests. Reliability, attention to detail, and the ability to remain attentive in a fast-paced environment. Comfort working outdoors and staying active throughout the day. Flexibility to work mornings, afternoons, evenings, weekends, and holidays as needed. Ability to stand and walk for extended periods and regularly lift or move golf bags, equipment, and other items weighing up to approximately fifty pounds, with or without reasonable accommodation. Working Conditions This role is primarily performed outdoors. Weather, pace, and operational needs may shift throughout the day. Frequent movement between the Golf Shop, practice facilities, and course areas is required. Perks Golf Privileges Retail & Restaurant Discounts Employee Meal Program Uniform Benefit Provided Employee Assistance Program – Canopy Classification Full-Time Seasonal or Part-Time Seasonal | Hourly | Non-Exempt Sand Valley LLC is an Equal Opportunity Employer We participate in E-Verify to confirm employment eligibility. #sandvalley #J-18808-Ljbffr