Front Desk Sales Associate

Spa Sales Associate

Join our dynamic team at Hand and Stone Saint Johns Durbin, where we create a fun, fast-paced, and upbeat environment. We pride ourselves on exceptional customer service and offer a great culture with work-life balance. If you're excited about controlling your earnings through your sales, this is the place for you!

Hand & Stone Massage and Facial Spa is a national franchise that specializes in massage, facials, and hair removal services. With over 500 locations across the US and Canada, the Hand & Stone brand is a leader in the membership-based spa services industry.

Responsibilities

• Promote Lifestyle Program: Enthusiastically promote and successfully sell our membership program to new and existing guests, highlighting its benefits and meeting sales goals.
• Customer Service: Provide outstanding customer service to all guests, ensuring a positive and welcoming experience. Build lasting relationships with members and guests.
• Appointment Booking: Schedule and manage appointments efficiently, maintaining an organized appointment book.
• Sales Management: Track and manage your daily, weekly and monthly sales goals, earning commissions for each sale made. Effectively communicate sales, promotions, and service options with guests.
• Service Knowledge: Gain detailed knowledge of our menu of services don't worry, we'll train you on the services & enhancements!
• Cleanliness Standards: Uphold spa cleanliness standards to ensure a pleasant environment for all.
• Team Collaboration: Work closely with team members to ensure smooth operations and a cohesive work environment.
• Flexible Hours: Capable of working flexible hours to meet the needs of our guests, including nights, weekends & Federal holidays as needed.
• Positive Attitude: Bring enthusiasm and energy to work each day, creating a welcoming atmosphere for clients and a motivating environment for the team

Qualifications

• MUST BE AVAILABLE WEEKENDS AND EVENINGS
• A friendly and upbeat personality who genuinely enjoys working with people, building connections, and contributing to a positive team and client experience.
• Excited about the idea of controlling your hourly earnings through sales.
• Excellent communication and interpersonal skills.
• Ability to manage time effectively and multitask in a fast-paced environment.
• Previous sales experience is a plus but not required. What matters most is a genuine desire to learn, grow, and develop both personally and professionally.

Benefits

• Competitive Compensation: Hourly wage PLUS commissions.
• Contests: Put your sales skills to the test with exciting contests.
• Career Advancement: Rapid advancement opportunities, including management roles, based on performance.
• Ongoing Training: We are ALWAYS learning and improving.
• Flexible Hours: Whether you are working part-time or full-time, your busy lifestyle is on our mind!
• Positive and Professional Work Environment: We like to have fun and keep work interesting. We hope you do too!
• Employee Discounts: Enjoy discounts on products, services, AND gift cards.
• 401k Match: Secure your future with our 401k match program.

Compensation: $15.00 - $20.00 per hour

At Hand and Stone, Opportunity Knocks.

Over 500 locations open across the U.S.

We have opportunities for Massage Therapists, Estheticians, Spa Managers and Spa Associates at all stages of their careers. Full Time, Part Timewe can provide the perfect fit with FLEXIBLE schedules.

Hand & Stone's focus is on creating an experience that exceeds our guests' expectations. We treat every guest & employee with respect. We know if you have happy employees, you will have happy clients. Become part of the team and you'll see that for yourself.