Front Desk Care Coordinator | Mental Health Practice

Job Description

Job Description

Front Desk Patient Care Coordinator

Full-Time | Frisco, Texas

*This role is in‐office in Frisco, TX

*This position requires communicating with patients in both English and Spanish.

Salary is dependent on experience and will be reviewed on a yearly basis.

At SANA Psychiatric Associates, we're looking for more than someone to answer phones, we're looking for someone who wants to become part of our team.

We're a growing mental health practice that believes great patient care begins long before a patient meets their provider. The first smile, the first conversation, and the first impression matter. That's why we're searching for someone who is compassionate, dependable, organized, and genuinely enjoys helping people.

Most importantly, we're looking for someone who wants to grow with us for years to come. We believe in building long-term relationships with both our patients and our team. We support one another, communicate openly, and celebrate each other's successes. When one person succeeds, we all succeed.

What You'll Do

• Welcome patients with professionalism, kindness, and confidence
• Answer incoming calls and assist patients with scheduling
• Coordinate provider schedules and appointments using our electronic medical record
• Verify insurance and assist with patient registration
• Maintain accurate documentation and patient records
• Communicate with providers, pharmacies, therapists, and referring offices
• Help create a calm, organized, and welcoming office environment

What We're Looking For:

• Previous experience in a medical office preferred
• Comfortable learning and using electronic medical records
• Strong communication and organizational skills
• Able to multitask while maintaining attention to detail
• Positive attitude and willingness to support teammates
• Comfortable using Microsoft Office applications
• Professional appearance and dependable attendance
• Ideal candidates live within 10–15 minutes of Frisco .

Why Join SANA?

We know you have choices. We want our practice to be a place where people enjoy coming to work.

You'll join a close-knit team that values respect, collaboration, and helping one another. We believe the best patient care happens when staff members feel supported, appreciated, and encouraged to grow professionally.

Benefits

• Competitive salary based on experience
• Health, dental, and vision insurance
• Paid time off
• Opportunities for professional growth
• Monday–Friday schedule with occasional scheduling flexibility
• A supportive team that truly enjoys working together

If you're looking for a place where your work matters, your teammates have your back, and you can grow alongside a practice that's continually improving, we'd love to meet you.

Apply today and become part of the SANA family.