Distribution Center Supervisor - Inbound 2:30pm - 11:00pm

Distribution Center Supervisor - Inbound

Be part of a growing, successful company in an exciting and challenging field. Border States is 100% employee-owned, which means you're empowered to make decisions, find solutions and receive rewards for your hard work. This position will be located in: Fargo, ND

Job Summary

The Distribution Center (DC) Outbound Supervisor is responsible for leading the picking, packing, and shipping operations to ensure timely, accurate, and high-quality order fulfillment. This role manages warehouse associates, monitors order progress, and ensures compliance with customer specifications and company standards. They oversee the use of RF scanners and the Warehouse Management System (WMS), ensure shipments are properly labeled and secured, and collaborate with the inbound team for efficient inventory flow. The supervisor also leads training, safety meetings, and equipment maintenance efforts, while coaching staff and maintaining a safe, organized facility in line with company and regulatory requirements.

Responsibilities

• Provides leadership, feedback, coaching, and training to team members to improve performance, meet operational goals, and ensure adherence to safety policies and operational best practices.
• Supervises and manages the outbound team to ensure timely and accurate order picking, packing, and shipping of orders.
• Ensures orders are picked and packed according to branch and/or customer specifications and quality standards.
• Monitors and tracks the progress of orders through the picking, packing, and shipping process.
• Oversees the use of RF scanners, Warehouse Management System (WMS), and other tools to ensure accuracy in picking and shipping.
• Ensures all outgoing shipments are correctly labeled, packed securely, and shipped using the appropriate carriers.
• Collaborates with the inbound team to ensure smooth inventory replenishment and product availability.
• Arranges training and/or mentoring in Border States procedures, Warehouse Management System (WMS) transactions, and safety for the best operations practices.
• Responsible for the security and maintenance of the building and grounds so that the property is neat and safe within Border States and government standards.
• Responsible for the maintenance and safe operations of all warehouse equipment and vehicles in accordance with Border States and/or any government standards.
• Leads daily safety meetings and updates and addresses concerns.
• Communicates with internal customers on orders, inventory, and deliveries as needed.

Qualifications

• Minimum 2-year business/trade degree or the equivalent in work experience.
• Prior supervisory experience with minimum 3 years of prior warehouse distribution experience preferred.
• Must have a valid driver's license to operate company vehicles.
• Strong knowledge of warehouse operations, including cycle counting, picking, packing, and shipping.
• Good knowledge of electrical products or systems preferred.
• Prior experience operating a forklift or other warehouse equipment is preferred.
• Ability to read, write and speak in English required.
• Strong working knowledge of PC for Windows, Microsoft Office (Excel and Word), internet, email, and SAP software preferred.
• Experience with warehouse management systems (WMS) and supply chain logistics preferred.

Skills and Abilities

• Excellent leadership, interpersonal, and communication skills.
• Ability to effectively plan and organize.
• Excellent customer service skills include being competent, accurate, responsive, and engaged.

Physical Requirements

• Lift and carry requirements (weight and frequency): Occasionally 0 33% Frequently 34 66% Continuously: 67 100%
• Lift from Floor to Waist: < than 10 lbs. - Occasionally 10 to 25 lbs. - Occasionally 26 to 50 lbs. - Occasionally 51 to 75 lbs. - Occasionally 76 to 100 lbs. - Occasionally 101 + lbs. - Occasionally Above Waist Lift: < than 10 lbs. - Occasionally 10 to 25 lbs. - Occasionally 26 to 50 lbs. - Occasionally 51 to 75 lbs. - Occasionally 76 to 100 lbs. - Occasionally 101+ lbs. - Not at all
• Unilateral Carry: < than 10 lbs. - Occasionally 10 to 25 lbs. - Occasionally 26 to 50 lbs. - Not at all 51 to 75 lbs. - Not at all 76 to 100 lbs. - Not at all 101+ lbs. - Not at all
• Bilateral Carry: < than 10 lbs. - Occasionally 10 to 25 lbs. - Occasionally 26 to 50 lbs. - Occasionally 51 to 75 lbs. - Occasionally 76 to 100 lbs. - Not at all 101+ lbs. - Not at all
• Physical Activity Frequency at which you would do the following in a typical day: Sitting (a continuous period of being seated) - Frequently Standing (for sustained periods of time) - Occasionally Walking (moving about on foot to accomplish tasks) - Occasionally Bending/Stooping (downward and forward) - Occasionally Crawling (moving about on hands and knees or hands and feet) - Not at all Climbing/Walking Stairs (ascending or descending) - Occasionally Reaching (extending arms in any direction) - Frequently Crouching/Squatting (bending the body downward and forward by bending leg and spine) - Occasionally Kneeling (bending legs at knee to come to rest on knee(s)) - Not at all Balancing (maintaining body equilibrium to prevent falling) - Frequently Repetitive Motion (substantial movement (motions) of the wrists, hands, and/or fingers) - Occasionally Trunk Rotation (movement in any direction, whether standing or sitting, with at least one foot stationary and in contact with the floor) - Occasionally Pushing/Pulling (using upper extremities to press against or draw or tug) - Occasionally Handling (applying pressure to an object with the fingers and palm) - Continuously Fingering (picking, pinching, typing; working primarily with fingers and not whole hand) - Frequently Talking (expressing or exchanging ideas by means of the spoken word) - Occasionally Driving (the control and operation of a fork lift) - Frequently Desk Work (tasks generally performed at a desk, including use of a computer, printer, fax machine, telephone and other office equipment) - Occasionally Use of tools (safely operate equipment needed for receiving, conveying, stocking, packaging, and shipping parts) - Frequently Hearing (perceiving the nature of sounds at normal speaking levels) - Continuously Exposure (to adverse weather & temperature conditions) - Frequently Travel (travel needed to perform job duties) - Not at all