Director, Food & Beverage - Olympic & Paralympic Games

About the Role The Director is part of the On Location Event Production department and is responsible for the project planning, contract management, mobilisation, operational delivery and demobilisation of catering services for the Official On Location Hospitality Programmes at the LA28 Olympic and Paralympic Games. During the planning phase the role manages multiple catering contracts across multiple venues while contributing to the catering strategy and concept of operations across all competition venues. In the operational phase the role becomes a venue-level operational position, managing the Catering Operation team and the site venue management of hospitality catering operations, catering service providers and the On Location venue team. The Senior Manager, Catering Services reports to this position. Key Responsibilities Support the development and implementation of the catering strategy, concept of operations, service levels and product specifications for the Official Hospitality Programmes. Conduct local and international market research to inform programme decisions. Lead recruitment for designated venues and support venue-team training and Catering Service Provider workforce training. Direct and monitor venue teams to ensure delivery against staffing plans, business objectives and On Location standards. Support procurement, tendering, contracting, product specifications, menus, staffing ratios, scopes of work and related legal documentation. Evaluate proposals and commercial terms, support negotiations and provide recommendations to the Senior Leadership Procurement Committee. Manage supplier timelines, deliverables, risk obligations and budgets from award through to completion. Coordinate front-of-house and back-of-house space, infrastructure, utilities, equipment, licensing, permits and stakeholder approvals. Develop venue standard operating procedures, operational narratives, runsheets, policies and procedures. Identify opportunities to improve hospitality product delivery and the client experience. Track project milestones, workstreams, risks and deliverables, ensuring Catering Service Provider compliance with health, safety, food safety, hygiene and legal requirements. Support provider workshops and report project progress to the VP, Olympic and Paralympic Event Production and Venue Management. Resolve guest and client complaints and service issues, escalating unresolved or cross-venue risks to the VP. Ensure operational readiness, standby coverage, pre-event risk and safety checks, allergen controls and timely issue closeout. Establish venue reporting systems and consolidate live-day readiness, operational service, KPI, consumption, reconciliation, issue-log and risk-assessment reports. Required Experience & Qualifications Minimum 10 years of experience in large scale international sport events. Presently resides in, or is willing to relocate to, Los Angeles, CA. Good knowledge of international and localised food and beverage cultures relating to hospitality services at major sporting events. Experience of working in both a stadium environment and a temporary hospitality structure. Ability to design and deliver a major food and beverage programme to the highest standards within fixed budgets and timelines. Experience and understanding of front-of-house and back-of-house operations involved in delivering a high quality hospitality guest experience. In-depth understanding and experience of international event catering procurement and contract management from tender design to execution. Ability to coordinate operational teams composed of direct reports, multiple contractors and service suppliers in delivering high level hospitality programmes. Preferred Skills Experience in large scale international sport events in the field of premium hospitality or catering operations. Experience interacting with exacting, high profile clients and protocols for Games Family and Heads of State. Experience of working in a multi-cultural organisation and with international stakeholders such as government organisations, sporting federations and local organising committees. Ability to work calmly under pressure and meet multiple deadlines, with meticulous attention to detail. Flexibility in a constantly evolving environment with good proactive problem-solving skills. Strong project management and time management skills. Good administration and IT skills, including Microsoft Office and cloud-based programmes. Strong verbal and written communication skills. Excellent team leader and developer of a junior management team. Salary $112,500 – $150,000 Per year (hiring rate range; the minimum will not fall below the applicable State/local minimum salary thresholds). Competitive salary, commensurate with job position and experience. Benefits & Perks Locally competitive rewards packages, including base rate. Short- and long-term incentives, as applicable. Growth and developmental opportunities. Robust benefits such as health care, retirement, vacation and other paid time off, and additional offerings. About the Company On Location is a subsidiary of TKO Group Holdings, Inc. (NYSE: TKO), a premium sports and entertainment company that owns UFC, WWE and PBR and also services major sports rights holders through IMG. #J-18808-Ljbffr Global Sports Jobs Limited