Family Support Coordinator

About us!

Empowering People. Supporting Independence. Inspiring Dreams.

Here at Communitas, we are dedicated to delivering individualized, family-centered services, programs, and support for people with intellectual and developmental disabilities, throughout their life span and in their communities. 

Why work for us?

Recognized and honored as a Top Workplace for 2024 - 2026 – Communitas is proud to welcome you to a work environment that is dedicated to rewarding and supporting our valued employees for their hard work, passion, creativity, and relentless drive to make a positive impact in our community.

As a Communitas employee, you are the heart, soul, and foundation of our agency, and contribute to a meaningful and lasting impact on the lives of others. This dedication and collaborative spirit that our employees exhibit each day makes our mission to empower people and enrich lives possible. For these efforts, we express our deep appreciation through:

| Competitive Tiered Pay Rates | Low-Cost Benefits | Flexible Schedules | Opportunities for Advancement | Regular Employee Appreciation Events | Tuition Reimbursement | Supportive Coworkers | Compassion-centric Environment |

The role!

Position: Family Support Coordinator

Location: Wakefield, MA

Pay rate: $24 per hour 

Hours: Full-time, 30 hours per week

Benefits of Working for us!

• Tiered pay increases based on years of service, pending performance evaluations

• 4 weeks’ vacation and 1 week sick time pro-rated based on 40-hour work week. 12 holidays for new full-time employees. 

• Low-cost benefit plans – Medical & dental insurance, employer-paid life insurance, and long-term disability coverage

• Tuition reimbursement eligibility after 90 days of employment

Summary & Responsibilities

Family Support Coordinators assist families who have sons and daughters eligible for DDS services (Department of Developmental Services). This person will provide home-based services to families to assist in identifying their needs in a way as to translate their needs into services and community supports.

Responsibilities and Duties for Department of Developmental Services (DDS):

• Inform the family and assists them in accessing supports and services that exist within the community.

• Assists families in obtaining all state and federal entitlement benefits such as SSI, CommonHealth clinical/medical supports, and behavioral supports

• Have an understanding of the Massachusetts Special Education Laws

• Assists families in working with collaterals

• Collaborate with other agencies

• Supervise support staff working in families homes

For Department of Children and Families (DCF):

• Attend all Intake and Review Meetings at DCF

• Develop and Implement Individualized Family Treatment Plans

• Document progress and prepare reports for DCF review meetings

• Complete discharge summaries for all families and all necessary documents on I Family Net

• Identify services and teach skills to aid parents in keeping, or returning their children home

• Have knowledge of child development

• Sensitivity to poverty and cultural issues

Qualifications

• Bachelor's Degree in Social Work, Education, Human Services or a related field is required. 

• Up to two years of family support case management experience preferred

• A passion and dedication to supporting our people is a must

• Valid Driver’s license, reliable transportation, and acceptable driving record

• Must pass company background and reference checks

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