Growth-Driven Head of Customer Success (SaaS)
Reacher
Reacher is seeking a Head of Customer Success to lead the customer journey from onboarding to renewal at our fast-growing company. In this strategic role, you will own the execution of Customer Success initiatives and monitor retention strategies to enhance customer experience. The ideal candidate will have over 5 years of experience in Customer Success, including 2 years in a leadership role, and familiarity with SaaS metrics. Additional benefits include competitive compensation and the opportunity for career advancement. #J-18808-Ljbffr
- ...platform already saves customers thousands of hours and... ...Fulcrum Rocket-ship growth. We’ve achieved... ...Define and track product success through usage, outcomes... ...-stage B2B or vertical SaaS companies. ~ Comfortable... ...engineers and understand AI-driven capabilities. ~...SuggestedWork at officeImmediate start
- ...Perfect Venue is hiring its first Head of Marketing to own market messaging, demand generation, and the campaign engine. You will write... ...in the office, with a focus on building pipeline and driving revenue through a hands‑on, metrics‑driven approach. #J-18808-Ljbffr...SuggestedWork at office3 days per week
- ...Base is seeking a hands-on Head of Customer Success & Experience to redesign an AI-first CS organization in the San Francisco Bay Area. You’ll... ...partners with Product, Engineering, and Revenue to remove friction and scale through product-driven workflows. #J-18808-LjbffrSuggested
- Skai, Inc. is seeking a Growth Director, Enterprise to retain and grow a portfolio of strategic enterprise clients, driving net revenue expansion and leading senior-level client conversations at the forefront of AI-powered marketing technology. You will report to the VP...Suggested
- ...Juicebox App, Inc. is hiring a Growth Marketing Manager to own and scale our search acquisition... ...improvements through rigorous testing and data-driven experimentation. Join a lean, fast-moving team at a fast-growing AI SaaS company with top-tier compensation and equity...Suggested
$10 - $50 per hour
...warranty claims, recalls, or customer disruptions. Axion is... ..., and Customer Success is becoming a core growth lever. We're hiring our first Head of Customer Success to... ...experience in enterprise SaaS, AI, or other complex... ..., mission-driven team and supportive leadershipGenerous...Local areaFlexible hours- ...Ballistic Ventures seeks a Senior Growth Marketing Manager to lead strategy and manage agency partners... ...owning the digital ecosystem, including SEO and AI-driven workflows. The ideal candidate will have 5+ years in B2B SaaS demand generation with expertise in scaling...
- ...incident.io, the AI software reliability platform, is seeking a US-based Customer Success leader to scale our CS function from New York to San Francisco. You will guide a team of CSMs, own forecasting rhythms, health scoring, and renewal motions, and partner with Sales...
- ...Base is building the AI Customer Growth Platform for modern B2B companies. We’re hiring a hands-on Head of Customer Success & Experience to lead an AI-first CS org that delivers onboarding, adoption, renewal, advocacy, and measurable value. You will own onboarding, implementation...
- ...an experienced and visionary Head of Customer Success to build and lead our... ...or related roles within B2B SaaS, with at least 3 years leading... ...processes. Demonstrated data-driven approach to your work, using... ...environment. FAQ What stage of growth is Ivo at?: We launched in...Contract workWork at officeVisa sponsorshipRelocation packageFlexible hours
- ...Juicebox is looking for a results-driven paid search leader in San Francisco to own end-to-end campaigns across Google Ads, Bing, and... ...marketing experience with large monthly budgets, preferably in a B2B SaaS environment where deals are complex and long-cycle. You will...
- ...impactful products that transform client outcomes. The ideal candidate has over 5 years in product management, a proven success record in B2B SaaS, and strong analytical skills. Responsibilities include defining product vision, collaborating with stakeholders, and conducting...
- ...ESP Engineered is looking for a Head of Product UX Design to drive innovative user experiences for our AI-powered SaaS platform. The ideal candidate has over 8 years of UX... ...background in SaaS and a passion for enhancing customer journeys through design excellence. #J-1880...
- ...DocuSign is seeking a Growth Product Manager to drive new growth levers, acquisition channels, and customer experiences at scale. You will partner with product, marketing, sales... ...5+ years in growth, product, or GTM roles within SaaS or consumer tech. #J-18808-LjbffrWork at office
$223.2k - $262.4k
...realizing their goals. Our Customer Experience team is... ...a senior leader for the Head of Digital & Scaled Customer Success. In this role you will lead... ...and leads automated, data-driven programs to retain, engage... ...leadership roles within the SaaS industry, with a proven...Live inWork at officeLocal areaRemote workWork from homeWorldwideShift work$190k - $240k
...enables Ryder and its 50,000+ customers—including some of the world’s... ...definition and prioritization of AI-driven product initiatives, partner... ...constraints that limit the growth of the business unit Develop... ...PMs ~ Experience in a B2B SaaS environment, ideally within freight...Full timeTemporary workFor contractorsWork at officeImmediate startRemote workVisa sponsorshipWork visaRelocation packageMonday to Friday3 days per week- ...systems, and collaborate with product, engineering, and leadership to deliver enterprise-grade experiences powered by AI. The role requires 8+ years in product design with leadership in SaaS, a strong portfolio, and a passion for customer outcomes. #J-18808-Ljbffr DesignXFor contractors
$164k - $176k
Dealpath is hiring a Director of Customer Success to lead and scale a high-... ...customer-facing roles in B2B SaaS (enterprise experience strongly... ...record owning retention and growth outcomes (renewals,... ...believe that real estate is driven by people with information to...Flexible hours- ...Rippling is seeking a self-driven Mid-Market Account Manager to own a book of US-based customers. You will guide adoption of Rippling... ...drive retention and revenue growth. This role is office-based in... ...roadmap through customer feedback and proven success #J-18808-Ljbffr...Work at office
- ...Checkr Tenant is seeking a Growth Marketing Manager to support and scale our Tenant screening product. This role will drive growth across... ...record in high-growth B2C environments, and familiarity with AI-driven content tools. This is a high-leverage opportunity to rapidly...
- ...Base Base is building the AI Customer Growth Platform for modern B2B... ...enterprise Marketing, Customer Success, and GTM organizations that are... ...We’re looking for a hands-on Head of Customer Success &... ...improved Customer Success in a B2B SaaS company at a similar stage....Full time
- ...orchestration, and construction. For our customers, this approach allows us to make every... ...into real customer value. The Head of Customer Success is the single accountable owner for Firmus... ..., or Professional Services in a B2B SaaS or infrastructure environment, including...Full time
$180k - $220k
The Head of Implementation & Customer Success owns post-sale delivery and customer outcomes for Wonderschool’s government and enterprise customers. The... ...-defining platform at the intersection of marketplace, SaaS, and public sector systems - now increasingly powered by...Long term contractPermanent employmentRemote work$171.2k - $273k
...where humans with agents drive customer success together. Here, ambition... ...platform stability and sustained growth. As a senior leader, you will... ...Management & ROI-Driven Engagement: serve as the ultimate... ...Success, Strategic leadership, SaaS platform use, or related strategic...Full time$155k - $185k
...a Senior Product Manager, Growth, to own and scale our customers’ first 30 days with Homebase... ...The Foundation for Success - These are the experiences... ...activation role at a B2B SaaS companyProven ownership of... ...without direct authorityData-driven decision maker — lives in...Hourly payTemporary workWork at officeLocal areaFlexible hours$132.7k - $206.8k
...agreements to life. Over 1.5 million customers and more than a billion people... ...What you'll do As the Growth Product Manager, your mission... ...founder) ideally at a dynamic SaaS or consumer tech... ...review performance and make data-driven decisionsPreferredPast experience...Contract workWork at officeLocal areaRemote work2 days per week- ...Socure in San Francisco seeks a visionary Head of Digital Marketing & AI-Driven Growth to lead the strategy and execution of our modern digital marketing program. You will guide the team, partner across functions, and build an agentic marketing engine that leverages AI...
$164.7k - $266k
...life. Over 1.5 million customers and more than a billion... ...the Enterprise Customer Success Program Director, you... ...communication frameworks, and Al-driven workflows using Jira,... ...within a global SaaS environment ~ Experience... ..., ambiguous, and high-growth environments Wage...Permanent employmentFull timeContract workWork experience placementWork at officeLocal areaRemote work2 days per week- ...beneficial AI systems. About the role As Head of Regulated Industries - Customer Success at Anthropic, you’ll lead the... ...CS metrics: expansion (consumption growth, adoption), customer health, retention... ...building customer success teams in SaaS, API or AI/ML companies. Experience...Contract workWork at officeVisa sponsorshipFlexible hoursShift work
$99.5k - $214.4k
...where humans with agents drive customer success together. Here, ambition... ...will help customers navigate AI-driven transformation by aligning business... ...you will drive adoption and growth of Agentforce, Data Cloud,... ...complex, multi-product SaaS solutions and a strong understanding...Full time
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Growth-Driven Head of Customer Success (SaaS). Be the first to apply!
- strategic growth manager San Francisco, CA
- growth marketing manager San Francisco, CA
- growth manager San Francisco, CA
- head of growth marketing San Francisco, CA
- director of customer success San Francisco, CA
- head of customer success San Francisco, CA
- customer marketing San Francisco, CA
- work from home customer San Francisco, CA
- amazon customer San Francisco, CA
- customer satisfaction San Francisco, CA



