Director, Business Operations

Responsibilities The Director, Business Operations sits within the DU and is accountable for establishing and continuously optimizing business operations strategy to enable the DU to deliver the portfolio, as measured by time, cost, and quality. Identify, assess, and proactively mitigate portfolio-level and operational risks. Manage and coordinate business operations strategy and initiatives to drive operational excellence across key functional domains. Establish and lead DU business reviews, risk forums, and performance discussions. Oversee DU-level planning and tracking of functional budgets. Ensure consistent and timely communication within the DU. Provide guidance and tools to support continuous improvement initiatives. Establish key customer and stakeholder interfaces across the DU and align operational strategy to evolving needs. Supervise and support team members within the business operations function. Define and implement DU-wide process optimization strategies. Provide strategic and operational support to the DU Head and PADU SLT. Requirements Minimum of a Bachelor's degree required, preferably in Life Sciences (e.g., Biology, Chemistry, Biochemistry, Nursing, Pharmacy) Minimum of 10 years of clinical research experience acquired in pharmaceutical industry or CRO. People management experience. Expertise or experience in risk and portfolio management. Excellent knowledge of drug development, clinical research operations and regulatory requirements including ICH-GCP, HCC and applicable regulations. Proven track record of project management. Strong in strategy development, project execution, stakeholder management, training and excellent interpersonal skills. Strong decision-making and financial management skills. Flexibility to work in a rapidly changing environment with the appropriate sense of urgency. Experience in transforming organizations in response to business needs. Effective issue resolution and ability to generate and implement contingency plans for both productivity and quality issues when required. Ability to synthesize and evaluate data generated from various reports and sources. Demonstrated skills in effective communication with various internal and external stakeholders (e.g., investigational sites, ethics committees, health authorities, etc.). Can travel internationally or domestically up to 10-20% of the time. #J-18808-Ljbffr