Loss Mitigation Underwriter 1

Role Description

The Loss Mitigation Underwriter is responsible for evaluating and underwriting loss mitigation applications for delinquent mortgage loans. This role involves reviewing borrower financial information, assessing risk, and determining appropriate workout solutions in accordance with investor guidelines, regulatory requirements, and National Servicing Standards. The ideal candidate will possess strong analytical skills, a thorough understanding of mortgage servicing and underwriting, and the ability to manage a loan portfolio in a fast-paced, metrics-driven environment.

• Request and collect supporting documentation to create complete loan workout packages within required timelines and in compliance with investor, insurer, state, federal, and CFPB guidelines.
• Evaluate and underwrite loss mitigation applications, including:
  • Forbearance plans
  • Repayment plans
  • Partial claims
  • Payment deferrals
  • Loan modifications
• Analyze borrower financial statements, income, expenses, and supporting documentation to determine eligibility for retention and liquidation solutions.
• Assess borrower risk and make underwriting decisions using investor waterfalls, guidelines, and servicing standards to minimize potential losses.
• Collaborate with investors and stakeholders to determine workout eligibility for borrowers experiencing financial hardship.
• Conduct thorough, accurate, and timely file reviews in accordance with investor requirements and regulatory standards.
• Utilize investor systems and applications to obtain workout results and finalize recommendations.
• Maintain ownership of an assigned loan portfolio, ensuring all deadlines, service level agreements, and compliance requirements are met.
• Follow up on outstanding documentation and conditions to facilitate timely decision-making.
• Order and review appraisals, valuation notices, title updates, title endorsements, and subordination agreements as necessary.
• Obtain required title clearance and supporting documentation for modification and workout processing.
• Develop and recommend appropriate workout solutions based on borrower financial analysis and investor guidelines.
• Enter, upload, and maintain loan documentation and status updates within internal servicing systems.
• Coordinate with internal departments, investors, agencies, and third parties regarding loan status and workout processing.
• Ensure compliance with information security policies and procedures.
• Support internal and external audits by providing requested documentation and information.
• Participate in process improvement initiatives and special projects designed to enhance operational efficiency and borrower outcomes.
• Escalate issues, exceptions, or regulatory concerns to management as appropriate.
• Remain current on industry regulations, investor requirements, and servicing best practices.
• Update internal tracking tools, servicing systems, and investor platforms accurately and timely.
• Perform waterfall calculations and scenario analyses to determine final workout recommendations.
• Assist with maintaining and updating department procedures, job aids, and training materials.

Qualifications

• Minimum of 2 years of mortgage servicing experience, with at least 1 year of direct loss mitigation experience preferred.
• Experience underwriting mortgage loss mitigation solutions and reviewing borrower financial documentation.
• Strong understanding of mortgage servicing, investor requirements, and loan workout programs.
• Experience managing loan pipelines and meeting regulatory and investor deadlines.
• Strong analytical, problem-solving, and decision-making abilities.
• Excellent organizational skills and attention to detail.
• Ability to work effectively in a fast-paced, performance-driven environment.
• Intermediate math and financial analysis skills.
• Strong written and verbal communication skills.

Requirements

• Knowledge of FNMA, FHLMC, FHA, VA, and USDA loss mitigation programs and servicing requirements.
• Familiarity with federal debt collection regulations, bankruptcy guidelines, and mortgage servicing compliance requirements.
• Understanding of CFPB, FCRA, FDCPA, and related regulatory standards.
• Experience with investor portals, waterfall modeling tools, and mortgage servicing platforms.
• Familiarity with document management and retention systems such as Blitzdoc/ICE.
• 10-key proficiency by touch preferred.

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Company Description

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.