Case Manager

Manager Site II - St. Joseph's Women - OB GYNTampa | Physician Practice - Med Office | Full TimeDescriptionAt BayCare, we are proud to be one of the largest employers in the Tampa Bay area. Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians. With the support of more than 30,000 team members, we promote a forward-thinking philosophy that's built on a foundation of trust, dignity, respect, responsibility and clinical excellence.BayCare is currently in search of our newest Site Manager II who is passionate about providing outstanding customer service to our community. BayCare's top priority is the health and well-being of our communities as Tampa Bay's leading multi-specialty group with more than 600 providers practicing 45 specialties in over 175 outpatient locations throughout the Tampa Bay and west central Florida regions.Position Details:Location: Tampa - St. Joseph's Women's Hospital - OB GYNStatus: Full Time (Exempt)Shift: 8:00 AM to 5:00 PM (may vary)Days: Monday – FridayThe Site Manager II is responsible for:In a complex practice, oversees the utilization management and daily business operations of the physician practice at the facility.Possesses a clear understanding of the financial, operational, administrative, and regulatory aspects of the facility.Ensures HIPAA compliance and Risk Management at the facility level.Oversees maintenance and purchasing for specific facility.Responsible for patient access to services, insurance contract verification, utilization management, charge entry, collections, clinical support management, quality improvement, referral relations, patient satisfaction, personnel management, and problem solving.Acts as liaison to Director of Physician Services, Director of Clinical Quality and Compliance, and Director of CBO.Office hours are Monday through Friday 8:00 AM to 5:00 PM, hours may varyEducationRequired High School or EquivalentOr Bachelor's BusinessOr Bachelor's HealthcareExperience4 years leadership in a health delivery setting with High School Diploma or Equivalent; or5 years physician or ambulatory clinic office with High School Diploma or equivalent; or2 years leadership in a health delivery setting with Bachelor's Degree; or3 years physician or ambulatory clinic office experience with a Bachelor's Degree.Specific SkillsCritical thinking skills; Computer skills appropriate to positionMedical Terminology use and understandingWork with a team; Written and verbal communication skillsTime management skills; Customer service skillsWork independently; Problem solvingCommunicate clearly with individuals at all levels of the organizationAnalyze systems and processes and problem solve solutionsOrganizational skills; Financial Management skillsBenefitsBayCare offers a competitive total reward benefits package including, medical, dental, vision, paid time off, tuition reimbursement, 401(K) match and additional annual contribution, annual performance appraisals with merit increases, annual team award bonus, community discounts and the chance to be part of an amazing team and a great place to work!Equal Opportunity Employer Veterans/Disabled