Admitting Representative

Job Description - Admitting Representative - Evenings (LON015281) Location: Long Beach, CA | Status: Full-Time | Shift: Evenings | Pay Range: $22.60/hr - $25.68/hr | Note: Must be available to work on weekends. Position Summary: The Admitting Representative is responsible for conducting interviews with patients representing the medical center's admission and financial policies; obtains demographic and third‑party payer information necessary for admission and billing of patient accounts; compiles, verifies, analyzes, and distributes demographic, insurance, and financial information to be used by various hospital departments to assure proper compliance and prompt service to patients; assures verified data will provide accurate billing of charges and timely collection of accounts; supports hospital and departmental goals in a manner that will enhance the successful operation of the hospital and create a positive image to the public. Essential Functions and Responsibilities Attendance/Punctuality/Professionalism :Incumbent will be required to have punctual attendance for days and time assigned; work the shift as scheduled and leave at the scheduled time; effectively meet deadlines and needs of organization; be flexible and capable of performing work assigned in other departments as needed; engage in a professional manner with all patients, co‑workers, other departments and general public; complete an assigned workload in an appropriate and timely manner; and perform additional related job duties as needed. Records and Documentation/Data Entry :Complete and document the hospital's Condition of Admission form; advise patients of other related forms to ensure compliance with Joint Commission regulations; enter patient information accurately and efficiently when creating the electronic medical record and billing account; scan all admission related documents. Liaison/Reception/Customer Service/Patient Escort :Act as liaison between hospital and patients, family and visitors; direct patients and visitors, appropriately giving clear and concise directions and providing escorts when necessary; greet visitors in person upon arrival; facilitate and answer telephone calls to provide or solicit relevant information and direct inquiries appropriately; filter and assess needs of patient or representative; provide information as seen appropriate and attempt to resolve requests and complaints, while keeping a calm, professional appearance at all times. Eligibility Verification Duties :Inform patients of insurance co‑payments, deductible, or deposits; financially screen patients to ensure that eligibility is identified, appropriate authorization is obtained, and all health plans/medical groups are notified in a timely manner; gather all necessary billing information to correctly identify and select the appropriate payor. Attendance of Meetings/Professional Development :Attend weekly/monthly/quarterly/yearly hospital staff meetings, scheduled in‑service, mandatory in‑service, safety and skill‑based training seminars and any other job‑related meetings and trainings. Cash Handling/Register Duties :Collect co‑payments, deductibles, cash pay or deposits; follow established cash handling procedures; accept fees (cash, check or credit card), issue receipts and provide documentation pertaining to fees paid. Bed Request Coordination :Coordinate with appropriate clinical staff and accurately obtain all appropriate patient data elements to facilitate the bed request. Qualifications 1+ years previous experience in a hospital or Patient Financial Services. Knowledge of medical and insurance terminology. Strong keyboarding skills; must type 30 words per minute. Excellent organizational skills. Must be able to multi‑task. Must be able to work all shifts. Education / Licensure / Certificate High school degree. Primary Location United States-California-Long Beach Organization Long Beach Memorial Medical Center Schedule Full‑time Employee Status Regular Job Level Staff Job Posting Jul 9, 2026, 9:02:23 PM Union Code: USO Shift Evening Job: Scheduled Shift Start Time 16:00 - Scheduled Shift End Time 02:30 #J-18808-Ljbffr