Parent & Student Programs Coordinator

Job Description

The Parent and Student Programs Coordinator leads the coordination of services education events and resources designed to support ERAU-DBs parents and families such as our Parent Advisory Council (PAC) and the Parent Ambassador Program both of which are comprised of parent and family volunteers. The PAC works with our team and the university to help plan and work events such as Family Weekend Orientation Open House and Preview Day. They also monitor our social media and mentor other parents and families. The Parent Ambassadors represent the university at Applied Student Receptions in support of our Office of Admissions.

Along with Parent and Family Relations responsibilities the Coordinator will serve as a lead in key programs like the Discover Scholars Program a transition program designed to support our first generation student population the Riddle Support Network a peer to peer outreach and resource referral program the ALEKS Virtual Bridge an outreach program in collaboration with Math Department where peers reach in support of the ALEKS placement and remediation program UNIV 101 the universitys one-credit college success course and UNIV 195A a one-credit small peer-led class that supports students and teaches skills complementary to UNIV 101.

The Coordinator also supports the Institutionally Funded Scholarship appeal program which helps students regain critical funding when they fall below university minimum requirements. Along with hiring and training peer leads to support the departments many student support programs the position requires a strong communicator who is comfortable working with stakeholders throughout the university from Cabinet-level administration to parents and students and enjoys seeing situations through to completion.

About us

For over 100 years Embry-Riddle has been the worlds leading aviation and aerospace university educating more than 30000 students across residential campuses in Daytona Beach Florida and Prescott Arizona as well as through a global network of Worldwide locations and online programs. With more than 165000 alumni around the world our impact reaches every corner of the aerospace aviation defense and technology industries.

Today our faculty researchers and professional staff are advancing innovation across aviation space artificial intelligence cybersecurity autonomous systems and next-generation engineering. Working alongside industry leaders government agencies and innovators they are solving real-world challenges and shaping the technologies that will define tomorrow.

Whether you are an educator researcher administrator technologist or industry professional your work at Embry-Riddle will contribute to something bigger than a job. Join a community driven by discovery purpose and excellenceand help shape the future of aerospace.

• Generous Time Off: Enjoy up to 18 days of paid leave in your first year including 3 days granted upon hire and 15 days accrued throughout the year. Youll also receive 9 paid holidays including the day after Thanksgiving and the week between Christmas Eve and New Years Day.
• Tuition Coverage: Get 100% tuition coverage for yourself for one undergraduate and one graduate degree and discounted rates for your spouse and dependent children up to age 26.
• Retirement Contributions: ERAU contributes 6% of your base salary to your retirement plan and offers a 4% matching contribution with no vesting period.
• Personal Leave: Relax with 15 days of personal leave for non-exempt employees or 18 days for exempt full-time employees in your first year.

Compensation

The hourly rate for this role is $20.00 - $22.00 . The final offer will be based on the candidates skills qualifications and experience as well as applicable state regulations internal equity and business needs and may fall outside of the stated range.

Qualifications

• Bachelors Degree preferred.
• Higher education parent family relations and/or retention and data analysis experience preferred.
• Excellent interpersonal skills with an ability to establish and maintain strong positive working relationships with students faculty and staff.
• Ability to use empathetic listening skills communicate (written and verbal) with clarity and maintain an attitude that conveys respect assistance honesty and resourcefulness.
• Strong problem-solving and task management skills; able to work on several projects simultaneously and adapt to shifting priorities.
• Strong project management and case management skills.
• Strong computer skills with working knowledge of MS Office (Word Outlook Excel PowerPoint); knowledge of or willingness to learn Campus Solutions Salesforce Education Cloud Canva Adobe and SharePoint.

To submit your application for this opportunity please visit the Embry-Riddle Career Site and search for requisition number R312258. Please attach all relevant materials to your application when you apply online. Complete submissions include:

• Cover letter
• Resume
• Contact information for at least three professional references (please note that references may be contacted as part of the interview/screening process)

Current Embry-Riddle employees: Please apply directly through the ERAU Employee Hub Central application within Workday.

Embry-Riddle is committed to fostering a workplace where all individuals are valued and respected. We strive to ensure that all faculty staff and students are treated fairly and provided equal opportunities for employment advancement compensation training and other benefits of employment. Embry-Riddle makes employment decisions including hiring promotions compensation and other terms of employment based on individual merit qualifications and abilities. Embry-Riddle is strongly opposed to discrimination and harassment and such behavior is prohibited by university policy. Embry-Riddle does not discriminate on the basis of race color national origin sex disability veteran status predisposing genetic characteristics age religion or pregnancy status or any other status protected by federal state or local law in its employment educational programs admissions policies financial aid or other school-administered programs or activities. For further information please visit our website.

Embry-Riddle does not accept unsolicited assistance from staffing or recruitment agencies. Agencies interested in partnering with the University should contact and should not contact hiring managers or other University employees directly.

To preserve the integrity and authenticity of our hiring process candidates are expected to participate without AI-assisted coaching real-time response generation or recording during interviews or assessments. Embry-Riddle does not use AI to automatically screen rank or select candidates.

Required Experience:

IC