Senior Project Manager, Business Transformation

Job Description

Job Description

Join one of the fastest growing, most dynamic companies in the furniture industry. For over 25 years, Four Hands has been a leading designer and wholesaler of furniture and décor, helping people create spaces that feel like home.

Recognized on the Inc. 5000 list of fastest-growing companies and named one of Austin's Top Workplaces year after year. We invest in exceptional people — with a team of over 800 and growing — fostering our employees' careers and celebrating them at every step of the way. Four Hands is where passion meets purpose and where your next chapter begins.

This Senior Project Manager will lead large-scale, complex projects that directly advance Four Hands' strategic objectives, primarily across Sales, Marketing, Creative Services, Digital Experience, and Sales Operations areas. From project initiation through closure, the role will work closely with business owners, technology teams, third party partners, and executive leadership to ensure deliverables are completed on time, within scope, and on budget.

The ideal candidate brings deep project management expertise and operates with autonomy, managing cross-functional teams, navigating ambiguity, and proactively mitigating risks to deliver results. The individual has strong collaboration skills, best-in-class written and verbal communication, and the ability to influence outcomes across the organization.

In This Role

• Direct large-scale, complex projects from end to end with autonomy, including planning, resource allocation, scheduling, execution, and closure
• Create comprehensive project plans encompassing charters, defined scope, deliverables, dependencies, schedules, and resource plans
• Proactively manage changes in project scope, identify potential issues, and devise contingency plans
• Build, develop, and grow business relationships vital to project success across internal teams and external partners
• Liaise between project teams, cross-functional stakeholders, external partners, and executive leadership to ensure alignment on deliverables, timelines, and expectations
• Allocate and manage project budgets, resources, and hours; adjust allocations as project needs evolve
• Identify impacted business processes and implement process optimization and modernization initiatives
• Establish and execute comprehensive communication plans for all project stakeholders
• Support change management by developing consistent policies and procedures across all project phases
• Perform post-project reviews to ensure achievement of business objectives and identify improvement opportunities
• Use experience, innovation, and judgment to make decisions that may be based on partial information
• Provide informal guidance and mentorship to less experienced project managers
• Support other Strategic Program Management projects as needed
• Other duties as assigned, in accordance with training and qualifications
• Uphold the Core Values and be a valuable member of the Four Hands Team
  • Be open and honest
  • Reach for excellence
  • Act with responsibility
  • Value the whole person
  • Enjoy the journey

The Ideal Person

• 5+ years of project management experience
• Bachelor's degree or equivalent combination of education and experience
• Demonstrated success directing large-scale, cross-functional projects with multiple workstreams
• Advanced knowledge of Microsoft Office Suite and proficiency with project management software
• Exceptional written and verbal communication skills; ability to present to all levels of leadership
• Strong analytical and problem-solving skills; ability to handle ambiguity and make timely decisions balancing analysis with decisiveness
• Results-oriented approach with a track record of delivering projects on time, on scope, and on budget
• Ability to build trust across teams, handle changing priorities, and make sound decisions under ambiguity
• Ability to present information in different forums and with all/multiple levels of leadership
• Ability to work effectively in a hybrid setting; independently, as well collaboratively as part of a team
• B2B distribution business model knowledge is a plus
• PMP, CSM, or other project management certification preferred
• Agile and/or Six Sigma certification or experience is a plus
• Experience with customer experience, Sales, or Marketing is a plus

About Four Hands

Headquartered in Austin, Texas, since 1996, Four Hands crafts furniture, art and décor — pieces that are all about creating space. Timeless, thoughtful designs with endless possibilities. Pieces meant to be experienced and form a whole that feels like home.

Our trade customers range from interior designers to large retailers who rely on our expertise to grow and guide their business to success. We treat our partners as part of the Four Hands family, championing them and rooting for their every win.

And, we are constantly pursuing better — from sourcing the finest materials and finishes to seeking fresh inspiration to elevate our designs — we are never settled, never done.

Four Hands is an Equal Opportunity Employer. Four Hands recruits qualified applicants and advances in employment its employees without regard to race, color, religion, sex, gender, sexual orientation, gender identity, gender expression, age, disability, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law.

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