Women, Infants, and Children (WIC) Admin Team Lead

Careers at DPH: Work that makes a difference!

Embracing Service, Inspiring Innovation, Promoting Teamwork, Pursuing Excellence, and Advancing Equity

Under the guidance of the WIC Administration Services Coordinator, this role involves providing direction and supervision to administrative support staff. The responsibility also includes collaborating with various multidisciplinary teams to ensure the provision of services in a culturally competent and customer-friendly environment, emphasizing effectiveness and efficiency.

• Supervises and instructs WIC team members. Maintains audit and training records and EPMSs for individual staff. Provides regular feedback and appraisal of performance and documents feedback and appraisals.
• Meets, interviews, and directs public health participants in accordance with program policies. Answers telephones and schedules appointments as needed.
• Ensures that staff complies with program and agency guidelines for issuance of e-WIC cards in the SC-WIC system and Farmer’s Market benefits.
• Follow established guidelines around customer service and cultural competency
• Complete data collection and entry into SC-WIC. Validates FI's and Farmer's Market benefits.
• Attend relevant program and agency training and meetings. Ensure necessary materials and resources are available for admin. Prepares and submits required reports and completes other duties as assigned.

Minimum Requirements:

A high school diploma and work experience that is directly related to the area of employment. A bachelor's degree may be substituted for the related work experience.

Some positions require a valid driver's license and a good driving record.

Any equivalent combination of education and/or experience that demonstrates the required knowledge, skills, and abilities may be considered in meeting the minimum qualifications, subject to approval by the DPH Chief Human Resources Officer, or their delegate.

Institutions of Higher Learning must be recognized by the Council for Higher Education Accreditation.

At least one (1) year of supervisory experience.

EEO:

The Department of Public Health is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions including, but not limited, to lactation), national origin, age (40 or older), disability, or genetic information.

REASONABLE ACCOMMODATION:

Applicants needing accommodation for medical reasons or a sincerely held religious belief may submit a request for accommodation. A reasonable accommodation may be granted if it doesn't impose an undue hardship or pose a direct threat to the health and safety of others.

STATE DISASTER PLAN:

In accordance with the State's Disaster Plan, which includes hazardous weather, Department of Public Health employees may be required to work in times of an emergency or disaster.

DRIVING RECORD:

If this position requires the applicant to possess a valid driver's license to operate a state vehicle or personal vehicle, any applicant being considered in the final stages of selection for the position will be required to provide a certified copy of a 10-year driving record.

The South Carolina Department of Public Health offers an exceptional benefits package for FTE positions that includes:

• 15 days Annual (Vacation) Leave per year
• 15 days Sick Leave per year
• 13 Paid Holidays
• Paid Parental Leave
• Health, dental, vision, long-term disability, and life insurance for employees, spouse, and children. Click here for additional information.
• S.C. Deferred Compensation Program available (S.C. Deferred Compensation)
• Retirement benefit choices
  • State Retirement Plan (SCRS)
  • State Optional Retirement Program (State ORP)

*Enrollment in one of the listed plans is required for all FTE employees; please refer to the contribution section of hyperlinked retirement sites for the current contribution rate of gross pay.