Client Care Coordinator

Job Description

Job Description

  Are you passionate about helping seniors live safely and independently? Do you have exceptional organizational skills and a knack for making people feel valued and cared for? Join Kind Senior Care Maine as our Client Care Coordinator!  

 
About Us: At Kind Senior Care Maine, we provide compassionate care that allows seniors to remain in their homes. Our team is our family, and we’re looking for a new member who shares our commitment to excellence. 

 
We are seeking a compassionate and detail-oriented Client Care Coordinator to join our team. In this role, you’ll ensure high-quality care for our clients while training, supporting, and supervising caregivers. This is an excellent opportunity for an LPN, RN, or LCSW. 

 
You will be joining a fast-growing company that has earned Activated Insights’ Best of Homecare Provider of Choice and Employer of Choice awards for 4 consecutive years. We pride ourselves on being an awesome place to work, and we believe that our “Caregiver first” philosophy ultimately delivers the best client experience and outcome.

 
What You’ll Do  

 

• Lead comprehensive client care by conducting thorough assessments, developing and regularly reviewing personalized care plans, performing home visits, and serving as the primary point of contact for clients and families to ensure exceptional satisfaction and quality of care. 
• Oversee all aspects of caregiver management, including supervision, ongoing training, in-the-field coaching, caregiver performance feedback, and participation in recruitment and onboarding to maintain a high-performing care team. 
• Serve as a key liaison between clients, caregivers, leadership, and external partners — including healthcare providers and community organizations — ensuring seamless communication, comprehensive care coordination, and timely updates on client and caregiver status. 
• Maintain accurate client records, ensure regulatory compliance and confidentiality, communicate changes in client condition to leadership, and support operational functions including billing accuracy and after-hours on-call duties. 
• Commit to continuous professional growth by staying current on industry trends and best practices, contributing to a culture of excellence, accountability, and compassionate care delivery. 

• Bachelor's degree required in social work, nursing, healthcare administration, or related field 
• Minimum of 3 years of experience in senior care or related healthcare settings 
• Ability to provide care to seniors  
• Strong knowledge of caregiving best practices and safety protocols 
• Excellent communication and leadership skills 
• Valid driver’s license and insured vehicle 
  
   
  
   

• Make a real difference in the lives of seniors and their families. 
• Step into a supervisory role with room for growth. 
• Be part of a supportive, mission-driven team. 
• Generous vacation & Paid Time Off 
• Mileage reimbursement.