Team Lead - Intensive Case Management

Hours : This is an exempt, salaried position and must be available for on-call rotation for after-hours support to staff.

Work schedule option:

• Monday - Friday, 8:00 am to 4:30 pm OR
• Monday - Thursday, 8:00 am to 5:30 pm (9 hours) and Friday, 8:00 am to 4:30 pm (8 hours), off every other Friday

Salary : $101,250 to $102,262 per year

Education : Master’s degree in Psychology, Social Work, or Counseling required

Licensure : Licensed or registered with the California Board of Behavioral Sciences required

Benefits :

• 19 days of PTO per year; 12 paid holidays per year
• Free CEUs and training
• Monthly contribution of $100 towards qualified student loan debt and access to Public Service Loan Forgiveness Program
• Choice of medical plans, with minimal employee cost/expenses and excellent coverage
• Several dental plan options; vision benefits
• Company-paid life insurance and Long-Term Disability
• Tax-Free Flexible Spending for medical/dental/childcare expenses
• Generous retirement plan contributions
• Employee Assistance Plan
• Employee discount program, including pet insurance plans
• Opportunities for advancement and growth

This Team Lead position oversees the new Intensive Case Management (ICM) team which is a step down from ACT level services for clients who have stabilized. The position oversees staff who provide services for the step-down clients of all CRF's ACT programs.

As a Team Lead II, you will :

• Assist the Program Director in the oversight of the program to include all aspects of client service delivery and staffing/management of program employees as assigned.
• Directs and coordinate the client process and treatment, rehabilitation, and support services of the program in coordination with the treatment team. Assigns the most appropriate staff to provide client treatment and oversees the supervision of client treatment plans.
• Oversee training and development of interns/trainees and staff.
• Ensure adequate staffing of Program, and in coordination with Human Resources, assists in the recruitment and hiring of staff.
• Provide outreach and engagement, case management, crisis intervention and mental health services as needed to provide back-up coverage to program staff.
• Perform on-call duty for crisis intervention and for staff supervision and consultation. If assigned, on-call duties may include the need for services provided in the field, including evenings, weekends, and holidays.
• Assist with managing the program and ensure compliance with all County and CRF regulations
• Assist with scheduling staff work hours to ensure all shifts are covered
• Support staff by assisting in recruiting, training, and supervising team members
• Supervise medical records management within the program

Additional Qualifications and Skills

• Strong clinical skills and previous experience working with adults with severe emotional disturbance/severe and persistent mental illness in a public mental setting is required
• Minimum of 2 years of clinical experience required
• Minimum of 6 months of leadership experience required
• Ability to thrive in a fast-paced, collaborative work environment, and have a can-do attitude
• This program is housed in a two-story building that does have an elevator; however, ability to navigate stairs may be required.
• A valid California driver’s license in good standing, personal vehicle, proof of insurance and eligibility to be an approved CRF driver is required to fulfill the essential functions of this position
• Proficient computer skills, including MS Office
• Able to pass criminal/background clearance

CRF inspires and mentors the next generation of mental health professionals!

Our Intensive Mobile Psychosocial Assertive Community Treatment programs (Downtown IMPACT,  IMPACT , Senior IMPACT and South Bay IMPACT) provide intensive, community-based case management services for homeless adults throughout San Diego County. We deliver fully integrated services to clients diagnosed with a serious mental illness, as well as individuals with co-occurring, mental health, and substance disorders.

Our program utilizes the evidence-based practice of Assertive Community Treatment (ACT) to support our clients in the higher level of community care and to assist them in reaching their goals and living a life not dominated by mental illness. Our team is a model of care, providing treatment, rehabilitation, and case management supports.

CRF staff members work together to meet the needs of San Diego County’s residents who are experiencing mental/behavioral health challenges. We offer a diverse, inclusive workplace that fosters personal growth and development. You will work within a collaborative, supportive team structure, learn new ways to provide optimal supports to your clients and help people change their lives for the better!

If you need assistance completing the application, please send an email to  View email address on irecruit-us.com

We are an Equal Opportunity Employer

Team Lead II