Policy Manager

Responsibilities We are seeking a highly strategic and collaborative policy professional to join TikTok’s Trust & Safety Policy team, with a focus on Account Integrity. This role will help shape and drive policy enforcement in areas related to account abuse and safety risks across the platform. Develop, maintain, and evolve global Trust & Safety policies related to Account Integrity. Assess policy and safety risks associated with new products and provide clear recommendations that balance user safety, product objectives, legal considerations, and operational scalability. Partner closely with Product, Legal, Public Policy, Communications, Operations, and Enforcement teams to design, negotiate, and implement policy solutions for complex account safety challenges. Translate abuse trends, operational insights and external developments into clear policy guidance, enforcement frameworks, and platform mitigation strategies. Drive the development of scalable enforcement approaches, including strategies that leverage automation, and human review to improve detection accuracy and policy effectiveness. Lead large cross-functional projects from scoping through execution, ensuring alignment across stakeholders, clear decision-making, and timely delivery of policy outcomes. Communicate policy rationale, tradeoffs, and recommendations clearly to diverse audiences, including leadership, regional teams, and cross-functional partners. Monitor the evolving risk landscape related to account abuse and integrity harms, and proactively identify gaps, emerging threats, and opportunities to strengthen TikTok’s policy posture. Qualifications Minimum Qualification(s): Bachelor’s degree or equivalent practical experience. 3+ years of experience in trust & safety, public policy, tech policy, content moderation, platform integrity, or a related field. Experience developing, interpreting, or operationalizing policies related to online safety, abuse prevention, or platform enforcement. Demonstrated ability to work cross-functionally and influence stakeholders across Product, Legal, Communications, and Operations. Strong written and verbal communication skills, with the ability to explain complex policy issues clearly and concisely. Experience assessing risks associated with products, features, or user behaviors and translating findings into actionable recommendations. Proven project or program management experience leading complex, multi-stakeholder initiatives. Preferred Qualification(s): Experience working on account-integrity issues, or related platform abuse areas. Experience in content moderation, trust & safety operations, or enforcement strategy within a technology company. Familiarity with AI/ML-enabled enforcement systems and experience developing policy approaches for automated detection or decisioning. Strong analytical skills, including experience using data and operational insights to inform decision-making. Ability to exercise sound judgment in ambiguous, fast-moving, and high-stakes environments. Advanced degree in public policy, law, international relations, communications, or a related discipline. Trust & Safety Content that this role interacts with includes images, video, and text related to every-day life, but it can also include (but is not limited to) bullying; hate speech; child safety; depictions of harm to self and others, and harm to animals. Hence, it is possible that this role will be exposed to harmful content on a daily basis. TikTok recognises that keeping our platform safe for the TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining. We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach. About TikTok TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo. Why Join Us Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day. We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us. Diversity & Inclusion TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too. TikTok Accommodation #J-18808-Ljbffr