Facilities Coordinator - Multifamily Properties

Job Description

Job Description

SUMMARY

RHM Real Estate Group is seeking a talented and dynamic Facilities Coordinator - Multifamily Properties to strengthen and support our Facilities team over a designated affordable housing apartment portfolio. This role will play a key role in onboarding and training new site maintenance personnel, ensuring compliance with maintenance standards, and providing direct hands-on support over multifamily properties across Northeast Ohio. If you're passionate about hands-on facility management, thrive in a collaborative environment, and want to make a tangible impact within a growing and forward-thinking team, we’d love to hear from you!

RESPONSIBILITES

• Lead onboarding and technical training for new maintenance personnel across the designated portfolio.
• Serve as an ongoing mentor and resource to less experienced team members.
• Serve as liaison for on-going renovation projects, unit turns, and vendor coordination.
• Reinforce company standards, safety practices, and maintenance processes.
• Conduct routine site inspections in line with the facilities department’s cadence.
• Ensure compliance with maintenance processes, including unit turn standards, preventative maintenance programming, and readiness for state and syndicator inspections.
• Document inspection results and follow up on corrective actions.
• Serve as part of the facilities on-call tree, acting as the first point of contact at the corporate level.
• Provide direct support for overdue work orders, unit turns, and other critical maintenance backlogs.
• Fill in temporarily for open maintenance positions as needed to ensure continuity of service.
• Partner closely with property-level staff and regional leadership to support operational efficiency and resident satisfaction.
• Report regularly to the Facilities Manager on training progress, compliance status, and site needs.
• Assist in developing and refining facilities procedures to improve performance across the designated portfolio.
• Work with contractors as needed.

REQUIREMENTS

• 3–5 years of experience in maintenance, facilities management, or a related field; multi-site or regional experience preferred.
• Proven ability to train, coach, and mentor team members.
• Strong knowledge of unit turns, preventative maintenance programs, and compliance standards.
• Hands-on technical skills with HVAC, electrical, plumbing, and general maintenance preferred - a strong emphasis on plumbing is desired.
• Ability to work independently, manage multiple priorities, and travel across the designated portfolio.
• Strong communication and leadership skills, with the ability to model professionalism and accountability.
• MUST SUPPLY YOUR OWN TOOLS (the building will supply specialty tools such as drain sake, extension ladders).
• Organizational and time-management skills.
• Must embody RHM’s core values: Teamwork, Will to Win, Loyalty, and Be a Good Person
• Must possess a valid driver's license and maintain proof of automobile insurance.

PHYSICAL REQUIREMENTS

• Working off ladders up to 20 ft off the ground. Working off stepladders up to 10 feet inside apartments.
• Work under sinks and around appliances by bending own or lying on your back.
• Moving appliances including refrigerators, washers, dryers and ranges.
• Lifting and carrying up to 80 pounds.
• Bending over appliances or mechanical equipment for repairs or cleaning.
• Walking and/or standing for an entire workday.
• Climbing flights of stairs to access work on higher floors.
• Assembling small parts in appliances, mechanical equipment, plumbing, and electrical fixtures, etc.
• Reading repair instructions.
• Logging or describing in writing work hours, repairs made and or materials used.
• Working in inclement weather.
• Operating hand and power tools.

COMPENSATION & BENEFITS

• $28.00/hr - $32.00/hr (based on qualifications and prior experience)
• Medical, dental, and vision insurance coverage
• Short-term disability, long-term disability, and life insurance coverage
• Paid Time-Off and paid holidays to promote work-life balance
• 401(k) retirement savings program participation

WORK SETTING & DETAIL

• Full-time schedule: Monday - Friday (plus on-call as required)
• Multiple locations: Cleveland, OH and surrounding area
• Reliably commute or plan to relocate before starting work
• U.S. work authorization required for employment

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Why Build Your Career with RHM Real Estate Group?

At RHM Real Estate Group, we are a dynamic and rapidly growing real estate firm that invests, develops, and manages multi-family and commercial properties. Our diverse portfolio includes both market-rate and affordable housing, as well as commercial real estate. We are dedicated to fostering a culture of teamwork, integrity, and commitment.

Our core values — teamwork, will to win, be a good person, and loyalty — guide everything we do. You will have the opportunity to collaborate with professionals from various teams, including operations, facilities management, accounting, human resources, and compliance, all working together to ensure success. We offer competitive wages, robust benefits, and a clear path for growth. If you're looking for a company where you can grow, contribute, and thrive, RHM Real Estate Group is the place for you!

RHM Real Estate Group is an equal opportunity employer. All applicants will be considered for employment without regard to age, marital, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

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